Associate Account Manager - EMEA B2B Sales

Employment Type: Full-time Location Type: Remote (Hybrid option for those within commuting distance to Cork, Ireland) Salary: Not specified

Position Overview

Keeper is seeking a driven Associate Account Manager to join a high-producing team within our EMEA B2B sales division. This role offers a hybrid arrangement for individuals living near our Cork, Ireland office, or a fully remote option for those located elsewhere. As part of one of the fastest-growing cybersecurity companies, you will gain valuable skills while expanding and developing client relationships. Keeper's cybersecurity software is trusted globally by millions of people and thousands of organizations, available in 21 languages and sold in over 120 countries.

About Keeper Security

Keeper Security is revolutionizing cybersecurity for individuals and organizations worldwide. Our affordable and user-friendly solutions are built on a foundation of zero-trust and zero-knowledge security, designed to protect every user on every device. Keeper's award-winning privileged access management platform offers seamless integration with any tech stack and identity application, providing visibility, security, control, reporting, and compliance across enterprises. We are innovators in best-in-class password management, secrets management, privileged access, secure remote access, and encrypted messaging.

Learn more at KeeperSecurity.com.

About the Role

Join an elite team of proven performers and highly successful Associate Account Manager professionals. Our team comprises seasoned technologists with experience selling into SME and Enterprise level accounts. They are passionate about helping companies maximize their technology investments and are skilled at identifying new business and expansion opportunities within named accounts. In this role, you will work with an established client base and be responsible for growing revenue through these accounts by leveraging our industry-leading solutions.

Responsibilities

• Thrive in a supportive yet independent work environment with opportunities for growth.
• Carry a revenue quota to meet or exceed sales targets within assigned accounts.
• Engage effectively with customers at the Senior Management level, with support in forming relationships with C-level contacts.
• Collaborate with clients to negotiate contract renewals, cross-sells, and upsells.
• Work with clients to establish business and technical goals and potential through technical and Quarterly Business Reviews.
• Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team, and close deals.
• Advise customers on best practices for securing and protecting their business against password-related breaches.
• Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle.
• Consistently demonstrate knowledge of Account Management best practices, stay updated on industry trends, and act as an Account Manager and Cyber Security advisor to your customers.
• Understand and navigate account procurement practices to negotiate licensing contracts.
• Resolve customer issues independently and through collaboration with other Keeper Security teams, approaching all situations with curiosity and creativity. Issue resolution may involve troubleshooting and require deep technical knowledge of our solutions and the password management space.
• Build strong customer relationships by maintaining high levels of engagement, adoption, and communication. Conduct quarterly business reviews to ensure clients are informed about their vulnerabilities and new product features.
• Become a Keeper Security product expert for your customers and occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert.
• Drive custom... (content truncated)