Assoc Director-Tech Product Mgmt at AT&T

Dallas, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

NoVisa

Telecommunications, TechnologyIndustries

Requirements

Bachelor’s degree (BS/BA) desired in Computer Science
5+ years of related experience
Office presence of a minimum of 5 days per week in Dallas, Texas (no relocation offered)

Responsibilities

Develop product vision and strategy by understanding customer needs, market trends, and competitive landscape
Define and prioritize the product roadmap through collaboration with cross-functional teams, including business, architecture, UX, and other product managers
Guide product development by detailing software product requirements, user stories, and acceptance criteria, and support trade-off discussions and negotiations
Ensure product viability and alignment with business goals by monitoring performance, serving as the voice of the customer, and ensuring a high-quality user experience
Participate in sprint planning, support feature refinement, and act as a subject matter expert within the organization for assigned products or product lines
Oversee operational aspects of the department, focusing on the day-to-day management of related initiatives
Lead and supervise a team of professionals, typically entry-level and career-level staff
Influence decisions regarding hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates

Skills

Product Vision

Product Strategy

Roadmap Planning

Stakeholder Collaboration

Product Requirements

User Stories

Acceptance Criteria

Sprint Planning

Agile

Cross-Functional Teams

Customer-Centric

Software Product Management

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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