Assistant Team Leader for Complex Care at BrightAI

St. Louis, Missouri, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Mental Health, HealthcareIndustries

Requirements

Bachelor’s degree in a social service-related field
Minimum of three (3) years of experience in a social services role
Must be at least 18 years of age
Valid driver’s license, acceptable driving record, and current auto insurance
Access to a personal vehicle for work-related travel
Med Tech training, First Aid, and CPR certification required
Knowledge of DSM, psychotropic medications, and substance use services
Understanding of mental health and substance use treatment services, methods, and community resources
Ability to lead, supervise, and coach others in a clinical setting
Strong communication skills, both written and verbal
Must be able to occasionally exert up to 10 pounds of force
Frequent typing and writing with repetitive hand and arm movements
Primarily sedentary role with occasional walking or standing

Responsibilities

Mentor and supervise team members through regular one-on-one sessions and in-the-field observation
Lead onboarding for new hires, including training, organizational culture, and developmental planning
Guide staff in clinical documentation, client care, and professional development
Monitor and support team training requirements, performance, and succession planning
Promote recovery-focused, trauma-informed, and culturally competent service delivery
Review clinical service notes for quality assurance and alignment with treatment plans
Provide on-call support and crisis intervention as needed
Facilitate team meetings to address service engagement, discharge planning, and care utilization
Ensure smooth communication of organizational updates and team performance metrics
Collaborate with leadership on strategic planning, quality improvement, and staff performance
Act as a liaison across teams and external agencies to improve coordination of care
Support documentation needs, including assessments, progress notes, and medical consultations
Participate in agency initiatives, trainings, and report writing as required
Serve as acting team leader in the absence of Clinical Supervisor
Complete a minimum of two in-person client contacts per day

Skills

Key technologies and capabilities for this role

Clinical SupervisionMentoringOnboardingTrainingClinical DocumentationQuality AssurancePerformance MonitoringTrauma-Informed CareRecovery-Focused CareCultural Competence

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include an Employee Assistance Program with 24/7 counseling, legal assistance, and financial consultation at no cost, mileage reimbursement for work travel, employee discounts on hotels, theme parks, attractions, and college tuition, plus a workplace culture focused on employee wellbeing.

Is this position remote or does it require being in the office?

The position is located in Saint Louis, MO, and requires in-person client contacts, indicating it is not remote.

What qualifications and experience are required for this role?

A Bachelor’s degree in a social service-related field and a minimum of three years of experience in a social service field are required.

What is the company culture like?

The culture is compassionate, collaborative, driven by purpose, and focused on employee wellbeing, valuing each individual's humanity and promoting a healthy, joyful workforce.

What makes a strong candidate for the Assistant Team Leader role?

Strong candidates thrive in leadership, enjoy mentoring others, are passionate about mental health support, and have experience in clinical supervision, quality assurance, and trauma-informed care.

BrightAI

Digitizes physical assets for legacy enterprises

About BrightAI

BrightAI transforms traditional industries by digitizing physical assets and processes using technologies like the Internet of Things (IoT), Edge AI, cloud computing, and mobile technologies. The company primarily serves legacy enterprises, helping them modernize their operations to become more competitive in the global market. By quickly integrating its solutions, BrightAI drives immediate improvements in cash flow, creating a cycle of growth and profitability for its clients. The goal is to make digital transformation accessible and affordable for a wide range of businesses.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$14.6MTotal Funding

SEEDCompany Stage

Data & Analytics, Industrial & Manufacturing, AI & Machine LearningIndustries

51-200Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Competition from tech giants like Google and Microsoft could overshadow BrightAI.

Rapid technological advancements may render BrightAI's solutions obsolete if innovation lags.

Economic downturns could reduce demand for BrightAI's digital transformation solutions.

Differentiation

BrightAI specializes in digitizing physical assets for legacy enterprises.

The company leverages IoT, Edge AI, and cloud technologies for digital transformation.

BrightAI's solutions create an EBITDA flywheel, driving growth and profitability.

Upsides

BrightAI raised $15M in seed funding to enhance its AI platform.

The rise of 5G technology benefits BrightAI's real-time asset monitoring solutions.

Growing focus on predictive maintenance boosts demand for BrightAI's AI-driven platform.

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