Assistant Night Manager at BJ's Wholesale Club

Bowie, Maryland, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, WholesaleIndustries

Requirements

Work closely with the Assistant Club Manager of Merchandise
Ensure merchandise is properly stocked and available for sale
Maintain presentation standards
Deliver a positive member experience
Oversee nightly execution and performance of merchandise department tasks
Direct the work of the overnight team (no direct supervisory responsibilities)
Coach, teach, and develop overnight team members to ensure Grand Opening Look Daily (GOLD) standards
Teach, develop, and motivate team members for successful club merchandising execution
Ensure merchandise is available in proper quantities throughout the club
Serve as Manager on Duty (MOD) as needed, taking full responsibility for club operations, team leadership, and member engagement during assigned shifts
Complete yearly certification for a forklift license
Demonstrate inclusive behavior, make ethical choices, and approach work with a positive, solution-oriented mindset
Foster open communication, trust, and a safe, collaborative environment
Acknowledge contributions, support team success, and create a positive work environment
Ensure execution of GOLD Member Standards and key service behaviors (Greet, Anticipate, Appreciate; Fast, Friendly, Full, Fresh, Clean; Listen, Apologize, Solve, Thank)
Engage with members friendly and helpfully for a premium shopping experience
Address member questions/concerns promptly and escalate unresolved issues
Consistently deliver GOLD Standards
Perform daily responsibilities accurately to support club goals and performance targets
Practice cost discipline

Responsibilities

Directing the work of the overnight team
Coaching, teaching, and developing overnight team members for GOLD standards through excellent merchandising
Teaching, developing, and motivating team members for club merchandising execution
Serving as Manager on Duty (MOD) for club operations, team leadership, and member engagement
Completing yearly forklift license certification (with BJ’s covering costs and training)
Living company values through inclusive behavior, ethical choices, and positive mindset
Creating a safe, collaborative environment with open communication and trust
Celebrating and acknowledging team members' contributions
Guaranteeing service excellence by executing GOLD Member Standards and service behaviors across the club
Engaging with members to create positive experiences and responding to their needs
Maintaining club standards and contributing to financial performance through cost discipline and accurate task execution

Skills

Key technologies and capabilities for this role

merchandise stockingpresentation standardsinventory managementteam directionnight operationscustomer experienceretail operations

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include weekly pay, free BJ’s memberships, generous paid time off, flexible health benefits, 401(k) with company match, and an employee stock purchase plan at a 15% discount. Eligibility requirements vary by position.

Is this a full-time position?

Yes, this is a full-time employment opportunity.

What is the work schedule for the Assistant Night Manager?

This information is not specified in the job description.

What skills or responsibilities are key for this role?

Key responsibilities include ensuring merchandise is stocked and presented properly, directing the overnight team, coaching and developing team members for GOLD standards, and serving as Manager on Duty as needed. Must complete yearly forklift certification, with BJ’s covering costs.

What is the company culture like at BJ’s Wholesale Club?

The culture emphasizes a world-class team that makes a real impact, living values like inclusive behavior and ethical choices, creating a safe and collaborative environment, and celebrating team members' contributions.