Assistant General Manager at Pattern

Hebron, Kentucky, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

eCommerce, Logistics, Supply ChainIndustries

Requirements

Bachelor’s degree in Logistics, Supply Chain Management, Business Administration, or related field preferred
3+ years of warehouse leadership or supervisory experience
Knowledge of warehouse operations, inventory management, and relevant KPIs
Familiarity with warehouse management software and databases
Strong leadership, communication, and problem-solving skills
Ability to support and motivate staff in a high-volume, fast-paced environment
Willingness to work on-site full-time in Hebron, KY
Willingness to put in extra hours during peak season, large impactful changes, and as required

Responsibilities

Directly oversee warehouse operations and performance goals
Supervise and coach team leads and associates across inventory, quality, logistics, and shipping functions
Help maintain warehouse security, safety standards, and compliance with legal regulations
Monitor KPIs and provide input on staffing, scheduling, and resource allocation
Assist with workflow planning, equipment layout, and continuous improvement projects
Act as a point of escalation for day-to-day operational issues, working closely with staff to resolve them quickly
Partner with the General Manager to foster a positive, results-driven culture within the warehouse team
Drive initiatives to reduce costs and beat financial operation plans
Build a strong people-first culture resulting in high employee retention and attendance across 3-4 shifts
Foster a strong safety culture creating a safe working environment
Promote a strong quality culture through teaching, training, and process improvements to eliminate defects
Take full ownership of projects and follow through to completion
Influence the network vision for software and process design through partnership with process engineering and product development teams

Skills

Warehouse Operations

Inventory Control

Receiving

Picking

Shipping

Facility Management

Team Supervision

Operations Efficiency

Safety Compliance

Performance Standards

Pattern

Ecommerce acceleration and competitive analysis

About Pattern

Pattern.com focuses on ecommerce acceleration, particularly on Amazon, by providing a free digital shelf management software that analyzes data from millions of searches and products. This tool uses machine learning to give brands insights into their competition, helping them optimize their product listings. Unlike competitors, Pattern.com offers both free tools and premium services, including market insights and consultancy, to help brands grow on Amazon. The company's goal is to empower brands to enhance their visibility and sales on one of the largest online marketplaces.

Lehi, UtahHeadquarters

2013Year Founded

$269.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Data & Analytics, Consulting, Consumer GoodsIndustries

1,001-5,000Employees

Risks

Increased competition from AI-driven ecommerce platforms could erode Pattern's market share.

The rapid growth of Amazon's third-party sellers may dilute Pattern's service effectiveness.

The partnership with Giggster may divert focus from core ecommerce services.

Differentiation

Pattern offers a free digital shelf management tool for Amazon sellers.

The company uses machine learning to provide customized insights for product optimization.

Pattern's premium services include deep market insights and patented technology solutions.

Upsides

Pattern was named one of the World's Most Innovative Companies in 2024.

The launch of the Shelf inventory solution expands Pattern's service offerings.

Pattern's AI models enhance seller performance across multiple retail marketplaces.

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