Assistant Front Office Manager - The Westin Monache at Altera

Mammoth Lakes, California, United States

Altera Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Hospitality, HotelIndustries

Requirements

  • Four year college degree preferred
  • Minimum of 2 years experience in hotel front desk and reservations operations
  • Minimum of 6 to 12 months of supervisory experience
  • Strong working knowledge of business software with emphasis on MS Excel, Word, Power Point, Sirius and Visual One
  • Professional demeanor, attitude and appearance
  • Strong work ethic
  • Ability to clearly and effectively communicate to guests, employees and management
  • Ability to perform under pressure and with deadlines
  • Ability to solve problems using common sense and hotel policy

Responsibilities

  • Manages all aspects of Front Desk including front desk, bell, valet, and concierge in the absence of the Front Desk Manager
  • Responsible for training
  • Responsible for guest service
  • Responsible for employee relations
  • Responsible for purchasing if required
  • Acts as manager on duty

Skills

Key technologies and capabilities for this role

MS ExcelMS WordPowerPointSiriusVisual OneFront Desk OperationsReservationsGuest ServiceSupervisoryEmployee Relations

Questions & Answers

Common questions about this position

What is the hourly pay rate for the Assistant Front Office Manager position?

The hourly pay rate ranges from $25.00 to $26.13.

Is this position remote or does it require on-site work?

This position is located in Mammoth Lakes, California, and requires on-site work at The Westin Monache.

What skills and experience are required for this role?

Requirements include a four-year college degree preferred, minimum 2 years in hotel front desk and reservations, 6-12 months supervisory experience, strong knowledge of MS Excel, Word, PowerPoint, Sirius, and Visual One, plus professional demeanor, strong communication, and problem-solving under pressure.

What benefits are offered for this position?

Benefits include a free season pass to Alterra resorts, ski passes for dependents, discounts on lessons, retail, food, equipment rental, Marriott hotels worldwide, 401k with company match, healthcare, dental, vision, and PTO.

What makes a strong candidate for this Assistant Front Office Manager role?

Strong candidates have a college degree, 2+ years in hotel front desk operations, supervisory experience, proficiency in MS Office and hotel software like Sirius and Visual One, plus excellent communication, problem-solving skills, and a professional demeanor.

Altera

Develops digital human agents for AI

About Altera

Altera develops digital human agents that mimic human traits like empathy, friendship, and fun. Their primary product allows users to interact with an AI agent while playing Minecraft, creating a friendly and engaging experience. Altera's agents are designed to be interoperable and capable of long-term autonomy, making them suitable for both individual users and businesses. Unlike many competitors, Altera focuses on advancing research and scaling technology to deliver unique, human-like AI products. The company's goal is to redefine AI agents, enhancing their versatility and human-like qualities.

San Francisco, CaliforniaHeadquarters
2023Year Founded
$10.7MTotal Funding
SEEDCompany Stage
Consumer Software, AI & Machine LearningIndustries
11-50Employees

Risks

Priest-led cults in Altera's Minecraft simulation may cause ethical concerns.
Managing 1,000 autonomous AI agents poses safety and ethical challenges.
Creating believable digital humans may lead to misuse in deceptive AI applications.

Differentiation

Altera specializes in digital human agents with traits like empathy and friendship.
Their first product offers a unique Minecraft experience with interactive AI agents.
Altera's focus on human-like AI agents sets them apart in the AI sector.

Upsides

Altera raised $9M in May 2024, showing strong investor confidence.
AI-driven gaming experiences are gaining popularity, benefiting Altera's Minecraft product.
The rise of AI companions in mental health indicates a market for empathetic agents.

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