[Remote] Assistant Counsel or Specialist, Government, Policy and Regulatory Affairs at Twilio

Ireland

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Telecommunications, Technology, Public PolicyIndustries

Requirements

(Not explicitly listed in the job description)

Responsibilities

Coordinate and maintain internal communication workflows, ensuring timely updates, document management, and alignment across EMEA and global GPRA teams
Own and drive key GPRA EMEA processes, including newsletters, and knowledge-sharing updates
Set up, coordinate, and prepare internal and external meetings as appropriate
Proactively monitor and track Policy and regulatory developments relevant to Twilio at EU and national level in EMEA
Track and ensure regulatory compliance obligations such as reporting requirements into regulators are met in a timely manner, and support teams on the development, maintenance, and documentation of regulatory reporting requirements
Analyse and assess policy and regulation for relevance and impact on Twilio, preparing information materials and communicating with internal stakeholders
Manage responses to regulatory communications, enforcement actions, and other government inquiries and consultations
Contribute to the development of policy positions and work with the GPRA team to develop and maintain an effective engagement strategy with stakeholders, including governments and EU institutions, trade associations, regulators, coalitions, and other relevant industry stakeholders
Provide project management and administrative support to GPRA team members, including tracking deliverables, maintaining work plans, and coordinating inputs across internal stakeholders
Assist with drafting, research, and document preparation, ensuring timely follow-up on action items and helping organize materials for filings, meetings, and regulatory engagements
Serve as a trusted partner, providing analysis and actionable guidance, to colleagues in the team and cross-functional stakeholders on relevant legal and regulatory aspects of the business
Oversee and ensure compliance with telecom regulations, rules and industry standards including providing input to product and operations teams
Respond promptly to legal requests and queries

Skills

Key technologies and capabilities for this role

Government AffairsPolicy AnalysisRegulatory ComplianceEU LawStakeholder EngagementCompliance Strategy

Questions & Answers

Common questions about this position

Is this position remote?

Yes, Twilio follows a remote-first work policy, allowing team members to work from the comfort of their homes regardless of location.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Assistant Counsel or Specialist role?

Key skills include coordinating internal communications, monitoring and tracking policy/regulatory developments in EMEA, analyzing policy impacts, managing regulatory compliance and responses to government inquiries.

What is the company culture like at Twilio?

Twilio has a strong culture of connection, global inclusion, and a vibrant, diverse team, with a dedication to remote-first work that enables global impact.

What makes a strong candidate for this position?

A strong candidate would have experience in government, policy, and regulatory affairs, particularly in EMEA, with skills in tracking regulations, compliance management, and stakeholder communication.

Twilio

Cloud communications platform for developers

About Twilio

Twilio provides a cloud communications platform that enables developers to add various communication features like voice, messaging, video, and email to their applications. By using Twilio's APIs, developers can easily integrate these functionalities into their software, allowing for seamless communication with users. What sets Twilio apart from its competitors is its flexible pay-as-you-go pricing model, which charges clients based on their actual usage, making it suitable for businesses of all sizes, from startups to large enterprises. The company's goal is to empower businesses across different industries, such as healthcare, finance, retail, and education, to enhance their communication strategies and improve customer engagement.

San Francisco, CaliforniaHeadquarters

2008Year Founded

$243.9MTotal Funding

IPOCompany Stage

Consulting, Enterprise SoftwareIndustries

5,001-10,000Employees

Benefits

Vacation: Twilio offers generous annual time off in all countries for you to enjoy.

Healthcare: We are dedicated to helping our employees live longer and healthier lives through comprehensive health programs.

Retirement: Twilio cares about your retirement! We offer programs to help our employees plan for their retirement needs.

Family leave: At Twilio we recognize the importance of family. We offer generous maternity, paternity, and adoption leaves, as well as family medical care leave.

Earn your stripes: Build and present a Twilio app to earn your Twilio track jacket and receive $30 per month for e‑books for continued learning and education.

Catered meals: We provide a variety of snacks, drinks, and catered meals in each of our locations.

Risks

End-of-life for Programmable Video tool may lead to customer dissatisfaction.

Layoffs of 295 workers could decrease morale and affect service quality.

Engagement with Qatalyst Partners suggests potential internal conflicts and strategic shifts.

Differentiation

Twilio integrates voice, video, messaging, and email into applications, enhancing communication capabilities.

The pay-as-you-go pricing model offers flexibility and scalability for businesses of all sizes.

Twilio's APIs enable developers to build and scale communication solutions efficiently.

Upsides

Acquisition of SendGrid enhances Twilio's email API offerings, boosting market share.

Collaboration with Jack Henry strengthens Twilio's presence in the financial services sector.

Partnership with CareNote expands Twilio's reach into specialized markets like pastoral care.

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