Asset Protection Manager at The Walt Disney Company

New York, New York, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Retail, EntertainmentIndustries

Requirements

+5 years in Asset Protection/Loss Prevention in a large, multi-unit specialty retail environment
Proven ability to manage high-pressure situations

Responsibilities

Lead daily operations of the Asset Protection Specialists, providing visible deterrence and addressing security concerns, including escalated guest interactions, aggressive behavior, ORC, civil unrest, and potential threats
Mentor and develop team members to enhance performance and leadership capabilities, providing coaching and performance management
Collaborate with business leadership to execute proactive Asset Protection strategies designed to reduce shrink and mitigate workplace safety risks
Maintain strong relationships with law enforcement, retail partners, and third-party security providers to enhance security measures, emergency response strategies, and incident resolution
Provide ongoing AP, risk, and retail operations training, including specialized training on Retail Counterterrorism, Workplace Security Programs, and emergency preparedness
Manage and execute Retail Asset Protection and Risk Programs throughout all retail locations, supporting Shrink Mitigation, Training & Awareness, and Workplace Safety
Oversee safety and security audits, including inspections of CCTV, EAS, and access control systems, ensuring compliance with TWDC guidelines and industry standards, and adjusting protocols as needed
Manage security technologies (CCTV, EAS, radios, access control) and ensure their operational efficiency, staying current with technological advancements
Lead investigations into security incidents, analyzing trends and using data analysis tools to generate actionable insights for risk reduction and shrinkage prevention
Lead crisis management initiatives in collaboration with internal teams, including Disney Consumer Products
Work with the Operations Leadership Team to address profit protection challenges and contribute to long-term strategies that reduce shrinkage and improve profitability
Lead recruitment, hiring, and onboarding programs for Asset Protection Specialists and third-party security personnel, fostering continuous learning and development
Oversee proper scheduling of the Asset Protection team to meet security needs across all store locations, optimizing coverage during peak periods
Deliver ongoing training to Cast Members on workplace safety and risk mitigation, incorporating real-world scenarios and advanced threat detection techniques
Work closely with leadership teams across various business units, including Disney Consumer Products and Global Security, to provide pre-event planning and on-site support