Application Tech Support Practitioner at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, IT ServicesIndustries

Requirements

  • Minimum 3 years of experience in Network Security Operations
  • Proficiency in Network Security Operations and Palo Alto Networks Firewalls (Must Have skills)
  • Strong understanding of network protocols and security measures
  • Experience with incident response and threat analysis
  • Familiarity with security information and event management (SIEM) tools
  • Ability to conduct vulnerability assessments and implement remediation strategies
  • 15 years full time education

Responsibilities

  • Act as the ongoing interface between the client and the system or application
  • Maintain high-quality service using exceptional communication skills to keep systems running smoothly
  • Accurately define client issues and design resolutions based on deep product knowledge
  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate and contribute in team discussions
  • Contribute to providing solutions to work-related problems
  • Assist in the development and implementation of best practices for system support
  • Provide training and guidance to junior team members on system functionalities and troubleshooting techniques

Skills

Network Security Operations
Palo Alto Networks Firewalls
Network Protocols
Security Measures
Incident Response
Troubleshooting

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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