Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, TechnologyIndustries

Requirements

Bachelor’s degree in Computer Science, Information Systems, or related field (15 years full time education)
Minimum 3–5 years of experience in ITAM/SAM or similar roles
Familiarity with ITIL framework and ITSM tools (e.g., ServiceNow, BMC)
Strong understanding of software licensing models (perpetual, subscription, SaaS)
Experience with asset management tools (e.g., Flexera, Snow, Lansweeper, SCCM)
Excellent analytical, organizational, and problem-solving skills
Strong communication and stakeholder management abilities
Attention to detail and data accuracy
Process-oriented mindset with continuous improvement focus
Ability to work independently and as part of a cross-functional team
High integrity and accountability in managing critical asset data

Responsibilities

Maintain and update the IT asset inventory (hardware and software)
Oversee asset lifecycle from procurement through disposal (acquisition, deployment, maintenance, and retirement)
Implement ITAM policies, standards, and procedures to improve asset tracking
Coordinate with procurement, finance, and technical teams to ensure asset records are accurate
Perform regular physical audits and reconciliation of assets
Manage asset tagging, allocation, and return processes
Monitor end-of-life/end-of-support hardware to plan for upgrades or replacements
Track software installations and usage to ensure compliance with license agreements
Manage and reconcile software licenses and contracts
Evaluate software license needs based on user roles and business functions
Liaise with vendors for renewals, true-ups, and audits
Analyze software usage to recommend cost savings and optimization
Support internal and external audits by providing asset and license documentation
Develop and maintain a central repository for all software licenses and agreements

Skills

Configuration Management

IT Asset Management

Software Asset Management

ITAM

SAM

Asset Inventory

Procurement

Contract Management

Licensing Compliance

Asset Lifecycle

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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