Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

IT Services, TechnologyIndustries

Requirements

Minimum 2 years of experience (3+ years preferred with Microsoft Intune / Endpoint Manager)
15 years full-time education
Proficiency in Microsoft Intune (must-have skill)
Strong expertise in managing multi-platform devices (Windows 10/11, Android (BYOD), iOS, macOS)
Familiarity with Apple Business Manager (ABM), Google Admin Console, and Apple VPP
Hands-on experience with PowerShell and Intune proactive remediation framework
App deployment experience using LOB, Store, VPP, and Win32 packaging
Working knowledge of Entra ID, compliance, and Conditional Access
Knowledge of device-specific policy configurations and limitations across platforms
Strong troubleshooting skills in application support
Experience in cloud-based application support
Knowledge of ITIL framework for incident management
Familiarity with scripting languages for automation

Responsibilities

Configure and manage Windows 10/11, Android (BYOD), iOS, and macOS devices using Microsoft Intune (Endpoint Manager)
Create and maintain device enrollment profiles: Windows Autopilot, Android Enterprise (BYOD Work Profile, COPE), Apple Automated Device Enrollment (ADE), macOS MDM enrollment
Define and apply compliance policies (device health, encryption, OS versions)
Define and apply configuration profiles (Wi-Fi, certificates, restrictions, security baselines)
Define and apply endpoint protection policies for Defender Antivirus, Firewall, ASR
Deploy apps across platforms (Win32, VPP for iOS/macOS, Managed Google Play apps)
Apply App Protection Policies (MAM) to protect corporate data on unmanaged devices
Implement Conditional Access policies for device-based and app-based access control
Manage Windows Update for Business (WUfB) for patch enforcement and reporting
Perform remote actions: wipe, lock, retire, and passcode reset for all supported platforms
Use Proactive Remediation scripts and PowerShell for automation and policy enforcement
Monitor and troubleshoot device sync, policy deployment, and compliance issues via Intune portal and Endpoint analytics
Generate compliance reports and remediation logs, and support ticket escalations through integrated platforms like ServiceNow
Identify and solve issues within multiple components of critical business systems

Skills

Microsoft Intune

Windows Autopilot

Android Enterprise

Apple ADE

macOS MDM

Compliance Policies

Configuration Profiles

Endpoint Protection

Defender Antivirus

App Protection Policies

Conditional Access

Windows 10/11

iOS

Android BYOD

macOS

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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