Application Support Engineer at Accenture

Bengaluru, Karnataka, India

Accenture Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, ConsultingIndustries

Requirements

  • Minimum 5 years of experience in Agile Project Management
  • Proficiency in Agile Project Management (Must Have skill)
  • Strong understanding of project lifecycle methodologies
  • Experience with stakeholder management and communication
  • Ability to lead cross-functional teams effectively
  • Familiarity with project management tools and software
  • 15 years full time education

Responsibilities

  • Act as a Subject Matter Expert (SME)
  • Collaborate and manage the team to perform
  • Be responsible for team decisions
  • Engage with multiple teams and contribute to key decisions
  • Provide solutions to problems for immediate team and across multiple teams
  • Facilitate knowledge sharing sessions to enhance team capabilities
  • Monitor system performance and proactively address potential issues
  • Troubleshoot and resolve software-related challenges in critical business systems
  • Analyze system performance
  • Contribute to continuous improvement of processes and services
  • Deliver high-quality support to users and stakeholders

Skills

Key technologies and capabilities for this role

Agile Project ManagementApplication SupportTroubleshootingSystem Performance MonitoringTeam ManagementProblem SolvingKnowledge SharingProject Lifecycle Methodologies

Questions & Answers

Common questions about this position

What is the minimum experience required for this role?

Minimum 5 years of experience in Agile Project Management is required.

Where is this position located?

This position is based at our Bengaluru office.

What are the must-have skills for this position?

Must-have skills include Proficiency in Agile Project Management, strong understanding of project lifecycle methodologies, experience with stakeholder management and communication, ability to lead cross-functional teams effectively, and familiarity with project management tools and software.

What is the educational qualification needed?

15 years full time education is required.

What leadership responsibilities does this role involve?

The role requires being an SME, collaborating and managing the team, being responsible for team decisions, engaging with multiple teams on key decisions, and providing solutions across teams.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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