Application Support Engineer at Accenture

Bengaluru, Karnataka, India

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, TechnologyIndustries

Requirements

Minimum 3 years of experience in EPIC Systems
Proficiency in EPIC Systems (Must To Have Skills)
Must Be Certified: Bridges Interfaces
Strong analytical and problem-solving skills to diagnose and resolve software issues
Experience with system monitoring tools to ensure optimal performance
Ability to collaborate effectively with cross-functional teams to address application challenges
Familiarity with software development life cycle and application support methodologies
15 years full time education

Responsibilities

Perform independently and become a Subject Matter Expert (SME)
Active participation/contribution in team discussions
Contribute in providing solutions to work related problems
Assist in the development and implementation of application support processes to improve efficiency
Document and maintain records of issues and resolutions to build a knowledge base for future reference
Collaborate with team members to troubleshoot software problems
Analyze system performance
Ensure that applications run smoothly to support business operations effectively
Engage with users to understand their challenges and implement solutions that enhance system functionality and user experience

Skills

Key technologies and capabilities for this role

EPIC SystemsBridges InterfacesAnalytical SkillsProblem-SolvingApplication SupportTroubleshootingSystem Performance Analysis

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

Proficiency in EPIC Systems is required, along with certification in Bridges Interfaces. Strong analytical and problem-solving skills, experience with system monitoring tools, and the ability to collaborate with cross-functional teams are also essential.

Is this position remote or office-based?

This position is based at our Bengaluru office.

What is the minimum experience required for this role?

Minimum 3 years of experience in EPIC Systems is required.

What education is required for this position?

A 15 years full time education is required.

What does a typical day look like for an Application Support Engineer at Accenture?

Your typical day will involve collaborating with team members to troubleshoot software problems, analyzing system performance, and ensuring applications run smoothly while engaging with users to implement solutions.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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