Application Support Engineer at Accenture

Chennai, Tamil Nadu, India

Accenture Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
HealthcareIndustries

Requirements

  • Proficiency in EPIC Systems (Must Have)
  • EpicCare Ambulatory certification (Must Be Certified)
  • Minimum 2 years of experience in EPIC Systems
  • 15 years full time education
  • Strong analytical and problem-solving skills
  • Experience with system monitoring and performance tuning
  • Familiarity with troubleshooting methodologies and tools
  • Ability to communicate effectively with technical and non-technical stakeholders

Responsibilities

  • Perform independently and become a Subject Matter Expert (SME)
  • Actively participate and contribute in team discussions
  • Contribute to providing solutions to work-related problems
  • Assist in the documentation of processes and solutions to enhance team knowledge
  • Engage in continuous learning to stay updated with the latest technologies and best practices
  • Collaborate with team members to troubleshoot software problems
  • Analyze system performance
  • Ensure applications run smoothly to support business operations
  • Engage with users to understand challenges and deliver timely solutions

Skills

Key technologies and capabilities for this role

EPIC SystemsEpicCare Ambulatoryanalytical skillsproblem-solvingsystem monitoringperformance tuning

Questions & Answers

Common questions about this position

What are the must-have skills for this Application Support Engineer role?

Must-have skills include proficiency in EPIC Systems and EpicCare Ambulatory certification, along with strong analytical and problem-solving skills.

Is this position remote or office-based?

This position is based at the Chennai office.

What is the minimum experience required?

Minimum 2 years of experience in EPIC Systems is required.

What education is required for this role?

15 years of full-time education is required.

What does a typical day involve for an Application Support Engineer at Accenture?

A typical day involves collaborating with team members to troubleshoot software problems, analyzing system performance, ensuring applications run smoothly, and engaging with users to deliver timely solutions.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters
1989Year Founded
$8.5MTotal Funding
IPOCompany Stage
Consulting, Enterprise Software, CybersecurityIndustries
10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.
Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.
The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.
The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.
Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.
The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.
Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

Land your dream remote job 3x faster with AI