Application Specialist Manager

Remote

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Real Estate, Financial ServicesIndustries

Requirements

Candidates must have experience as a mortgage loan processor or in a similar role, with at least one year of experience in people management. Strong skills in motivating and developing a team, communicating expectations, and handling difficult conversations are essential. Exceptional attention to detail, strong problem-solving abilities, critical thinking, and a willingness to iterate and improve processes are also required. An inquisitive nature and experience in the mortgage industry are necessary.

Responsibilities

The Application Specialist Manager will lead a team responsible for reviewing and processing homeowner investment applications, collecting and verifying data with third-party providers, and coordinating with internal teams for the origination of home equity investments. This role involves overseeing team production goals, balancing efficiency and accuracy, building cross-functional relationships, training and mentoring team members, and holding the team accountable to performance metrics. The manager will also partner with software teams, collaborate with Sales and Investment Operations to resolve edge cases, continuously improve processes, prepare regular reports, and work with title partners and other vendors.

Skills

Application Processing

Team Leadership

Process Improvement

Escalation Management

Communication Skills

Attention to Detail

Organization

Data Verification

Hometap

Provides cash for home equity access

About Hometap

Hometap provides homeowners with a way to access their home equity without selling their property or incurring additional debt. The company offers a lump sum of cash in exchange for a share of the future value of the home, allowing homeowners to unlock up to $600,000 of their equity without monthly payments or interest. Hometap earns revenue by sharing in the appreciation of the home's value when it is sold or when the homeowner repurchases Hometap's share. This approach sets Hometap apart from traditional home equity loans, as it offers a flexible and debt-free solution. The company's goal is to simplify the financial process for homeowners, helping them achieve their financial objectives, such as paying off debt or funding education, while maintaining a high level of customer service.

Boston, MassachusettsHeadquarters

2017Year Founded

$405.6MTotal Funding

DEBTCompany Stage

Fintech, Financial ServicesIndustries

201-500Employees

Benefits

401k plan with match

Commuter benefits

Healthcare coverage

Flexible work schedule

Paid parental leave

Unlimited PTO

Learning & development

Generous share package

Risks

Rising interest rates may make traditional loans more appealing.

Increased competition from fintechs could erode market share.

Potential regulatory changes could impact Hometap's business model.

Differentiation

Hometap offers debt-free home equity access, unlike traditional loans.

The company provides a lump sum for a share of future home value.

Hometap's Home Equity Dashboard aids homeowners in managing their equity.

Upsides

Growing interest in alternative financing boosts Hometap's market potential.

Hometap's $278 million securitization shows strong investor interest.

Expansion into New York City taps into a large financial market.

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