Application & Network Administrator II at Jenzabar

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Higher EducationIndustries

Requirements

Proven ability to work independently and within a team to achieve results
Ability to quickly analyze problems and work cooperatively with clients and Jenzabar associates to determine, verify, and solve problems professionally, courteously, and accurately with ongoing communication and follow-up
Dedicated to a client site in Manhattan, New York (mostly remote, requiring 1-2 days per week on campus)

Responsibilities

Oversight of application and network ecosystem
Support enterprise systems (Jenzabar, EMS, Blackbaud, RaiserEdge, FinancialEdge, Docuware, Handshake, Interfolio, Panopto, O365 etc.)
Manage existing integrations for all administrative applications
Manage scripts and stored procedures
Maintain existing databases
Oversee network equipment and firewalls (configuration, patches, updates, and troubleshooting)
Manage external backups and restore data and SQL database
Install, configure, update certificates for all equipment
Configure and maintain DNS, DHCP, VLAN
Assist with implementing security measures
Create and maintain reports on the Report server
Collaborate and communicate with administration, faculty, and staff
Maintain relationships with software and hardware vendors
Act as liaison between client and Jenzabar for support ticket escalation and resolution
Assist client with their business continuity plan efforts
Collaborate with the client on establishing an institution-wide technology governance process
Assist with a strategic technology plan that supports the client’s strategic objectives
Establish and maintain a mutually agreed-upon Annual Tactical Plan for administrative and network systems, that supports the client’s Strategic Technology Plan
Best effort support and management of existing administrative applications that support business operations
Collaborate with client’s senior-most IT person or their designee to propose technology policies and procedures
Oversee the collaborative development and maintenance of written standard operating procedures (SOP) for key business operations
Assist the client with planning and implementation of Administrative System and Network technology projects
Modify student, faculty, and staff scripts to accept incoming and outgoing users on semester basis, request by OAA, system or policy changes
Configure and maintain firewalls
Oversee security and apply fixes, patches, updates to network equipment and firewalls

Skills

Network Administration

Firewall Configuration

Database Maintenance

SQL Scripts

Stored Procedures

Application Integrations

Jenzabar

Blackbaud

Raisers Edge

FinancialEdge

Docuware

Office 365

EMS

Handshake

Interfolio

Panopto

Jenzabar

Software solutions for higher education institutions

About Jenzabar

Jenzabar provides software solutions specifically for higher education institutions, focusing on improving operational efficiency through integrated platforms. Their main products, Jenzabar One and Jenzabar SONIS, combine student information systems (SIS) and enterprise resource planning (ERP) systems, which help manage essential functions like student data and financials. These cloud-based solutions allow colleges and universities to access and manage their data from anywhere, offering benefits such as scalability and cost savings compared to traditional software. Jenzabar serves a wide range of clients, including traditional colleges and universities, as well as institutions that cater to non-traditional students. Their goal is to enhance the educational experience by making campuses more digitally responsive, ultimately helping institutions attract and retain students in a competitive market.

Boston, MassachusettsHeadquarters

1998Year Founded

$58.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, EducationIndustries

501-1,000Employees