Application & Network Administrator II at Jenzabar

New York, New York, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Higher EducationIndustries

Requirements

Proven ability to work independently and within a team to achieve results
Ability to quickly analyze problems and work cooperatively with clients and Jenzabar associates to determine, verify, and solve problems professionally, courteously, and accurately with ongoing communication and follow-up
Dedicated to a client site in Manhattan, New York (mostly remote, requiring 1-2 days per week on campus)

Responsibilities

Oversight of application and network ecosystem
Support enterprise systems (Jenzabar, EMS, Blackbaud, RaiserEdge, FinancialEdge, Docuware, Handshake, Interfolio, Panopto, O365 etc.)
Manage existing integrations for all administrative applications
Manage scripts and stored procedures
Maintain existing databases
Oversee network equipment and firewalls (configuration, patches, updates, and troubleshooting)
Manage external backups and restore data and SQL database
Install, configure, update certificates for all equipment
Configure and maintain DNS, DHCP, VLAN
Assist with implementing security measures
Create and maintain reports on the Report server
Collaborate and communicate with administration, faculty, and staff
Maintain relationships with software and hardware vendors
Act as liaison between client and Jenzabar for support ticket escalation and resolution
Assist client with their business continuity plan efforts
Collaborate with the client on establishing an institution-wide technology governance process
Assist with a strategic technology plan that supports the client’s strategic objectives
Establish and maintain a mutually agreed-upon Annual Tactical Plan for administrative and network systems, that supports the client’s Strategic Technology Plan
Best effort support and management of existing administrative applications that support business operations
Collaborate with client’s senior-most IT person or their designee to propose technology policies and procedures
Oversee the collaborative development and maintenance of written standard operating procedures (SOP) for key business operations
Assist the client with planning and implementation of Administrative System and Network technology projects
Modify student, faculty, and staff scripts to accept incoming and outgoing users on semester basis, request by OAA, system or policy changes
Configure and maintain firewalls
Oversee security and apply fixes, patches, updates to network equipment and firewalls

Skills

Key technologies and capabilities for this role

Network AdministrationFirewall ConfigurationDatabase MaintenanceSQL ScriptsStored ProceduresApplication IntegrationsJenzabarBlackbaudRaisers EdgeFinancialEdgeDocuwareOffice 365EMSHandshakeInterfolioPanopto

Questions & Answers

Common questions about this position

What is the salary for this Application & Network Administrator II position?

This information is not specified in the job description.

Is this role fully remote, or are there office requirements?

The position is mostly remote but will require one to two days a week on campus at a client site located in Manhattan, New York.

What key skills and experiences are required for this role?

Candidates need proven ability to work independently and in a team, quickly analyze problems, and manage application and network ecosystems including enterprise systems like Jenzabar, EMS, Blackbaud, network equipment, firewalls, DNS, DHCP, VLAN, databases, scripts, backups, and security measures.

What is the company culture like at Jenzabar?

Jenzabar fosters an entrepreneurial environment where employees are encouraged to be creative, work hard, and have a great time, with open doors, tough questions, respect, casual dress, and a relaxed atmosphere.

What makes a strong candidate for this position?

Strong candidates demonstrate the ability to work independently and collaboratively, quickly analyze and solve problems professionally with good communication, and have hands-on experience managing networks, applications, databases, and integrations while collaborating with clients and vendors.

Jenzabar

Software solutions for higher education institutions

About Jenzabar

Jenzabar provides software solutions specifically for higher education institutions, focusing on improving operational efficiency through integrated platforms. Their main products, Jenzabar One and Jenzabar SONIS, combine student information systems (SIS) and enterprise resource planning (ERP) systems, which help manage essential functions like student data and financials. These cloud-based solutions allow colleges and universities to access and manage their data from anywhere, offering benefits such as scalability and cost savings compared to traditional software. Jenzabar serves a wide range of clients, including traditional colleges and universities, as well as institutions that cater to non-traditional students. Their goal is to enhance the educational experience by making campuses more digitally responsive, ultimately helping institutions attract and retain students in a competitive market.

Boston, MassachusettsHeadquarters

1998Year Founded

$58.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

Enterprise Software, EducationIndustries

501-1,000Employees