Analytics Manager at Pinwheel

New York, New York, United States

Pinwheel Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, FinTechIndustries

Requirements

  • 5+ years of experience in product analytics or a related data strategy role
  • Expert-level SQL skills and comfort with large, complex data sets
  • Deep experience with LookML
  • Strong understanding of data architecture, with the ability to ensure accuracy in metric definitions and event capture
  • Proven ability to partner cross-functionally—especially with Product, Engineering, and GTM teams—to influence strategic direction
  • Track record of proactive insights: not waiting for requests; finding patterns that drive impact
  • Excellent communicator, able to distill complexity into clear stories that drive action
  • Bonus: experience with DBT and Fintech products

Responsibilities

  • Own product analytics across Pinwheel’s ecosystem, focusing on conversion optimization and understanding customer and platform-level implementation patterns that drive success
  • Proactively identify trends, opportunities, and anomalies in product metrics—not just answering data questions; asking better ones
  • Develop dashboards and metrics frameworks to monitor product health, conversion funnels, and integration performance across hundreds of partners
  • Partner with EPD and GTM teams to translate insights into action, informing product improvements and go-to-market narratives
  • Build a deep understanding of customer segments, product placement, and configuration performance to inform best practices for our partners and customers
  • Enable Sales and Marketing with case studies and metrics that highlight success factors across high-performing customers and integrations
  • Partner with Engineering and Data teams to ensure accurate data collection, metric definitions, and data model design
  • Develop a system to synthesize quantitative and qualitative feedback (e.g. Gong calls, Slack feedback, user surveys, and interviews) into unified insights about product opportunities

Skills

Product Analytics
SQL
Data Analysis
Conversion Optimization
Customer Insights
Quantitative Analysis
Qualitative Analysis
Business Strategy
Roadmap Prioritization

Pinwheel

Financial technology platform for automating deposits

About Pinwheel

Pinwheel provides a platform that simplifies financial processes for banks, lenders, and cryptocurrency companies. Its main product, Deposit Switch, automates the switching of direct deposits, allowing clients to become the primary financial institution for their customers, which can lead to increased profitability. The platform also offers insights into customer earnings from payroll and attendance systems, enabling tailored financial products. Additionally, Pinwheel automates tax form retrieval and income verification, helping clients manage lending risks and improve underwriting. Unlike competitors, Pinwheel focuses on automating manual tasks and providing actionable insights to enhance financial health. The goal is to improve the financial services experience for both clients and their customers.

New York City, New YorkHeadquarters
2018Year Founded
$74.9MTotal Funding
SERIES_BCompany Stage
Fintech, Financial ServicesIndustries
51-200Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Unlimited Paid Time Off
Paid Parental Leave
401(k) Retirement Plan
Mentorship Program
Pet Insurance

Risks

Increased competition from Plaid could lead to pricing pressure and reduced market share.
Rapid expansion and significant funding rounds may lead to overvaluation and strategic missteps.
Launch of Smart Branch may face adoption challenges with traditional banks.

Differentiation

Pinwheel is the only provider CRA compliant with the Fair Credit Reporting Act.
Pinwheel connects to over 1,400 payroll platforms, covering 80% of US paycheck recipients.
Pinwheel's Deposit Switch product automates direct deposit switching, increasing customer lifetime value.

Upsides

Growing interest in consumer-permissioned data access aligns with Pinwheel's business model.
Rising adoption of digital banking solutions benefits Pinwheel's partnerships with platforms like Lumin Digital.
Expansion of earned wage access services supports Pinwheel's flexible payroll options.

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