Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Asset ManagementIndustries
Requirements
Ability to work accurately under pressure and meet client deadlines
Proven success operating in a complex, fast-paced, service-oriented organisation
Strong organisational skills with the ability to multitask effectively
Confident in managing internal and external stakeholders at senior levels, influencing change and engagement
Proficient user of MS Excel and other MS products (including handling large datasets, PivotTables, SUMIFS, VLOOKUP)
Familiarity with treasury operations, payment processing, and bank reconciliations
Proactive in managing workloads and addressing potential issues
Flexible team player but equally able to work independently with minimal supervision
Commitment to quality while meeting tight deadlines under pressure
Ability to adapt to a continuously evolving and competitive business environment
Customer-centric mindset with a strong commitment to high-quality service
Private equity knowledge (desirable but not essential)
Responsibilities
Daily monitoring of the organisation’s multiple Client Relations inboxes, executing appropriate actions for each email received in accordance with agreed procedures and defined Service Level terms for each client
Coordinating the completion of all Client/Investor requests received into the Client Relations inbox
Onboarding investors in internal systems and Helios following the close of a Managed Fund or a Transfer of Interest
Creating and maintaining Client/Investor contacts in Helios, including defining and maintaining user access rights
Creating and maintaining wire instructions in internal systems
Working with minimal supervision, completing tasks independently and knowing when to escalate issues
Accurate setting of attributes on Investor/Managed Fund-related documents for upload to the Document Management System (DMS), in accordance with each client’s requirements
Collaborating with IT and stakeholders to continuously refine and improve systems and processes
Understanding client-specific deliverables and building strong relationships with internal and external counterparts to deliver a high quality of service
Supporting control audits by providing evidence of controls
Completing audit confirmations for review
Settling private equity cash flows accurately and within agreed timelines
Booking invoices and ensuring proper documentation for all transactions
Working closely with Fund Accountants and Insight teams to deliver weekly and monthly deliverables
Monitoring and reconciling cash movements related to private equity and other investment activities
Assisting with treasury-related integrations and ensuring smooth operational workflows
Liaising with banks to ensure timely execution of wire transfers and resolving payment issues
Supporting compliance and reporting requirements within the treasury function
Assisting in forecasting cash requirements for upcoming fund activities