Business Analyst
StarComplianceSalary not specified
Full Time
Mid-level (3 to 4 years)
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Payments, Financial Services, BankingIndustries
Requirements
- Bachelor’s degree in Business, Finance, Economics, or related field
- 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
- 3 to 5 years of experience in cards, payments, or financial services analytics
- Proficiency in Excel, SQL, and visualization tools like Power BI, Tableau
- Strong analytical and problem solving skills
- Excellent communication and stakeholder management abilities
Responsibilities
- Run daily, weekly, and monthly diagnostics to assess portfolio performance and track metrics such as contactless usage, XB (cross border), CNP (card not present), and PSR (payment success rates) to identify trends and gaps
- Identify growth opportunities across customer segments and micro-segments
- Monitor early activation and dormancy, recommend value added services to improve engagement
- Analyze payment success metrics and address gaps in customer experience (e.g., acceptance issues)
- Collaborate with internal teams to improve transaction success and reduce declines
- Maintain strong relationships with cross functional teams including product, marketing, and operations
- Develop and manage relationships with all stakeholders across client portfolio team
- Conduct regular business reviews, publish performance trackers, and benchmark portfolio metrics and customer experience against market standards
Skills
Portfolio Management
Diagnostics
Activation
Dormancy Management
Customer Experience
Contactless Payments
Cross Border Transactions
Card Not Present
Payment Success Rates
Segment Growth
Stakeholder Engagement
Business Reviews
Performance Tracking
Metrics Analysis
Visa
Global digital payment network provider
About Visa
Visa operates a global digital payment network that facilitates electronic payments for millions of people daily. The company connects consumers, businesses, financial institutions, and governments, allowing them to make transactions using Visa cards. Each time a card is used, Visa earns money through transaction, service, and data processing fees. Unlike many competitors, Visa focuses on expanding access to financial services for underserved communities and supporting local economies. The company's goal is to promote financial inclusivity and drive sustainable commerce, ensuring that more people can participate in the global economy.
San Francisco, CaliforniaHeadquarters
1958Year Founded
$55.8MTotal Funding
ANGEL_INDIVIDUALCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees
Benefits
Health Insurance.
Life Insurance.
Dental Insurance.
Disability Insurance.
Accidental Death & Dismemberment Insurance.
Risks
CBDCs could reduce reliance on Visa's payment network.
'Buy Now, Pay Later' services may decrease traditional credit card transactions.
Fintech startups offering zero-fee transactions could pressure Visa's revenue model.
Differentiation
Visa operates a global digital payment network connecting millions daily.
The company focuses on financial inclusivity and sustainability in its operations.
Visa collaborates with central banks on Central Bank Digital Currencies (CBDCs).
Upsides
Visa's partnership with fintechs enhances cross-border payment solutions.
Adoption of blockchain technology could revolutionize digital payments.
AI-driven fraud detection systems are reducing fraudulent activities.
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