Analityk(-czka) procesów biznesowych at Santander

Warsaw, Masovian Voivodeship, Poland

Santander Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
BankowośćIndustries

Requirements

  • Znasz procesy bankowe, szczególnie w obszarze bankowości detalicznej
  • Potrafisz poszukiwać i adaptować rozwiązania usprawniające procesy
  • Masz doświadczenie w prowadzeniu projektów
  • Masz doświadczenie w analizie biznesowej i znasz podstawowe notacje używane do mapowania procesów (np. EPC, BPMN)
  • Posiadasz wysoko rozwinięte umiejętności analityczne, w tym analizę dużych zbiorów danych z różnych obszarów i systemów
  • Potrafisz przygotowywać prezentacje z wynikami analiz, wnioskami i rekomendacjami oraz efektywnie je przedstawiać
  • Masz wykształcenie wyższe (preferowane kierunki: bankowość, ekonomia, ekonometria lub pokrewne)
  • Bardzo dobrze znasz język angielski (konieczny do współpracy z dostawcami zewnętrznymi oraz innymi jednostkami w ramach Grupy Santander)
  • Znasz pakiet MS Office

Responsibilities

  • Udział w projektach i inicjatywach związanych z optymalizacją procesów
  • Digitalizacja procesów sprzedażowych i posprzedażowych dla sieci dystrybucji banku
  • Analiza procesów biznesowych i identyfikowanie obszarów wymagających optymalizacji
  • Pozyskiwanie, dokumentowanie i analizowanie wymagań biznesowych
  • Tworzenie map procesów as-is / to-be
  • Przeprowadzanie analiz finansowych
  • Współpraca z innymi jednostkami banku

Skills

Key technologies and capabilities for this role

analiza procesów biznesowychBPMNEPCanaliza danychprocesy bankowebankowość detalicznazarządzanie projektamianaliza biznesowaprezentacjejęzyk angielski

Questions & Answers

Common questions about this position

What employment contract and work arrangement is offered?

The position offers a full-time employment contract (first for 12 months) with hybrid work partially in offices in Warsaw, Poznań, or Wrocław.

What are the key required skills for this business process analyst role?

Key requirements include knowledge of banking processes especially retail banking, experience in business analysis and process mapping notations like EPC or BPMN, highly developed analytical skills for large datasets, ability to prepare and present analyses, higher education in banking/economics/econometrics or related, and very good English proficiency.

What is the team structure and company culture like?

The role is in a 5-person team led by Marta Jabłońska within the Business Process Optimization Team, part of the Distribution Transformation and Support Office managed by Arkadiusz Mucha; the company values diversity, has over 20 Interest Clubs for integration, and combines various business units with a shared goal.

What benefits are provided for this position?

Benefits include a permanent employment contract (first 12 months), hybrid work, private Medicover medical care (with optional dental package), and a cafeteria system with points for activities like vacations, culture, gastronomy, or childcare subsidies.

What makes a strong candidate for this role?

Strong candidates have knowledge of retail banking processes, experience in projects and business analysis with process notations like BPMN, advanced analytical skills for data and financial analysis, presentation abilities, relevant higher education, excellent English, and preferably knowledge of distribution network processes for SME/wealthy clients.

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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