Analista de Operações de Rede e Serviços at Accenture

Recife, State of Pernambuco, Brazil

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Tecnologia, TelecomunicaçõesIndustries

Requirements

Habilidade em configuração e solução de problemas em roteamento e switching
Vivência em atendimento NOC
Conhecimentos em abertura de chamadas em operadoras
Conhecimentos em redes, wireless e seus fundamentos
Conhecimentos em redes WAN
Conhecimentos em Firewall
Conhecimentos em DHCP e DNS
Diferencial: CCNA
Profissionais das regiões do nordeste
Disponibilidade para escala 12x36 (diurno ou noturno)
Alinhamento aos valores da empresa, trabalho colaborativo, excelência na entrega e inovação

Responsibilities

Configurar e integrar elementos de rede de telecomunicações
Acompanhamento de consultas de incidentes
Condução do tratamento de falhas, gerenciamento de configuração e gerenciamento de desempenho
Monitoramento da Qualidade de Serviço e da Qualidade da Experiência, detectando anomalias
Realização de gerenciamento de mudanças e análise de impacto

Skills

Key technologies and capabilities for this role

TelecomunicaçõesRedeGerenciamento de IncidentesTratamento de FalhasGerenciamento de ConfiguraçãoGerenciamento de DesempenhoMonitoramento de QoSQualidade de ExperiênciaGerenciamento de MudançasAnálise de Impacto

Questions & Answers

Common questions about this position

What benefits are offered for this position?

Benefits include 100% subsidized medical assistance for holders and dependents, dental coverage, meal or food vouchers without deduction, life insurance, private pension, Gympass, stock purchase discount, pharmacy discount, daycare assistance, language school partnership, extended maternity and paternity leave, and PPR.

Is this a remote or hybrid role, and what are the location requirements?

The role is hybrid with 2 days presencial, and they seek professionals from the Northeast regions.

What are the key skills required for this Network Operations Analyst role?

Key skills include configuration and troubleshooting in routing and switching, NOC attendance experience, knowledge in opening calls with operators, networks, wireless fundamentals, WAN networks, Firewall, DHCP, and DNS. CCNA is a differential.

What is the work schedule and employment type for this position?

It's a full-time CLT contract with a 12x36 scale (day or night shift).

What kind of company culture and team environment can I expect at Accenture?

Accenture fosters a collaborative and dynamic environment that encourages innovative ideas, excellence in delivery, and working together to drive change and innovation in technology and operations.

Accenture

Global professional services for digital transformation

About Accenture

Accenture provides a wide range of professional services, including strategy and consulting, technology, and operations, to help organizations improve their performance. Their services assist clients in navigating digital transformation, enhancing operational efficiency, and achieving sustainable growth. Accenture's offerings include cloud migration, cybersecurity, artificial intelligence, and data analytics, which are tailored to meet the needs of various industries such as financial services, healthcare, and retail. What sets Accenture apart from its competitors is its extensive industry knowledge and ability to deliver comprehensive solutions that address both immediate challenges and long-term goals. The company's aim is to support clients in reducing their environmental impact while driving innovation and growth.

Dublin, IrelandHeadquarters

1989Year Founded

$8.5MTotal Funding

IPOCompany Stage

Consulting, Enterprise Software, CybersecurityIndustries

10,001+Employees

Risks

Rapid AI advancements may outpace Accenture's current capabilities, risking competitive disadvantages.

Integration challenges from multiple acquisitions could affect Accenture's operational efficiency.

The rise of AI-driven startups may disrupt Accenture's market share in customer service solutions.

Differentiation

Accenture's acquisitions enhance its capabilities in digital twin technology for financial services.

The company is expanding its expertise in net-zero infrastructure through strategic acquisitions.

Accenture's focus on software-defined vehicles positions it as a leader in automotive innovation.

Upsides

Accenture's investment in EMTECH supports central bank modernization amid digital currency evolution.

The acquisition of Award Solutions boosts Accenture's presence in the growing 5G and IoT markets.

Accenture's strategic acquisitions align with high-growth markets like digital twins and net-zero projects.

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