AIOps Engineer - SCIB Madrid/Málaga at Santander

Boadilla del Monte, Community of Madrid, Spain

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Banking, Financial ServicesIndustries

Requirements

3+ years in DevOps, SRE or Infrastructure engineering roles
Proven experience in automation, cloud deployments, and platform support
Fluent in English; Spanish is a plus
Bachelor’s degree or higher in Computer Science, Engineering or a related technical discipline
Strong experience with CI/CD, IaC (Terraform) and Cloud platforms (AWS)
Proficiency in GitHub Actions and related CI/CD tools
Familiarity with AI/ML concepts, LLMs, or GenAI tools in production environments
Solid experience with Kubernetes and containerized deployments
Knowledge of secure secrets management and IAM policy design
Comfortable scripting in Bash, Python, or similar languages
Experience with observability stacks (Prometheus, Grafana, ELK, OpenTelemetry, OpenSearch)
Ability to work autonomously and collaboratively in agile teams
AWS certification (SysOps, DevOps, Architect, or Data Engineer) is a plus
Background in regulated or financial environments is desirable
Experience with Cyberark, Vault, or PKI tools
Knowledge of event-driven architectures and serverless computing
Familiarity with AI observability and model monitoring

Responsibilities

Foster DevOps workflows automation and optimization using AI and GenAI tools to reduce manual effort and increase system resilience
Ensure deployment and integration processes are executed with high levels of efficiency, predictability, quality, and security
Help designing intelligent monitoring systems that leverage machine learning for anomaly detection, predictive alerts, and root cause analysis
Support production issue resolution and coordinate with development teams to accelerate time to recovery
Foster integration of GenAI agents into CI/CD pipelines to assist with code generation, testing and deployment tasks
Contribute to prompt engineering efforts to fine-tune internal AI agents for operational efficiency and developer support
Continuously evaluate and implement emerging AIOps tools, frameworks, and best practices
Collaborate with ML and data teams to support the deployment and lifecycle management of AI/LLM models
Embed security and compliance checks into automated workflows using AI-enhanced DevSecOps practices
Troubleshoot and resolve issues across development, testing, and production environments to ensure system reliability, performance, and availability
Collaborate with all team members to improve engineering excellence, systems, procedures and data security

Skills

AIOps

DevSecOps

GenAI

Machine Learning

Automation

Anomaly Detection

Monitoring

Deployment

Root Cause Analysis

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters

1902Year Founded

$75MTotal Funding

POST_IPO_DEBTCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health, dental, & vision

401k

Flexible PTO

Parental & sick leave

Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.

'Quishing' attacks pose a growing threat to consumer security.

Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.

The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.

Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.

Santander's renewable energy financing highlights commitment to sustainable investments.

Proactive cybersecurity measures enhance customer trust and protect digital assets.

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