Senior Research Scientist, Cohere Labs
CohereFull Time
Senior (5 to 8 years), Expert & Leadership (9+ years)
Key technologies and capabilities for this role
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The role requires a strong background in AI research, leadership ambition to step into a leadership role with hands-on involvement, problem-solving ability for complex technical challenges, and a collaborative mindset with excellent communication skills.
Enterpret fosters a culture of excellence, continuous learning, autonomy, rapid experimentation, and a customer-first mindset, with a commitment to transforming how businesses understand customer feedback.
Strong candidates have research expertise in AI, ambition for leadership with hands-on work, problem-solving skills for complex challenges, and a collaborative mindset; experience handling annotation teams is a bonus.
Transforms customer feedback into actionable insights
Enterpret specializes in turning customer feedback into actionable insights that help product companies grow. The platform uses adaptive AI models to unify and categorize feedback from various sources, allowing teams to gain precise insights that inform product development. It features a user-friendly interface with easy-to-build dashboards and automated summaries, making it accessible for non-technical users. A standout feature is its semantic search, which helps users understand the intent behind customer feedback. Enterpret's Custom Unified Feedback Taxonomy structures unstructured feedback and adapts over time, ensuring insights remain relevant. The company differentiates itself by providing dedicated data auditors and customer success managers to keep the platform effective. The goal is to empower product teams to prioritize and build products that truly resonate with their customers.