AI Market Research Manager at Remitly

Amsterdam, North Holland, Netherlands

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Financial ServicesIndustries

Requirements

Master’s degree or equivalent in market research, statistics, strategy, information science, or related field
Solid experience in market or product research, preferably in research, scientific, or information products
Strong understanding of experimental design, sampling methods, and statistical analysis
Experience creating SOPs and maintaining audit-ready documentation
Proficiency in SQL, advanced Excel, project management tools, and either Python or R; familiarity with Tableau or similar data visualization tools
Ability to translate technical insights into clear business recommendations
Strong project management skills across multiple studies, including risk and vendor management
Willingness to travel up to 30%, within the EU for workshops and possible additional travel in the EU

Responsibilities

Lead market research studies for Corporate, Academic, and Government AI products, defining scope, metrics, and timelines
Design statistically sound research protocols and sampling plans
Collaborate with domain experts to ensure accuracy and inter-rater reliability
Synthesize study results into clear, actionable recommendations for product improvements
Manage documentation, ensuring audit readiness and compliance with standards
Maintain project plans, budgets, timelines, and vendor management across concurrent studies
Facilitate workshops and progress updates with cross-functional and executive stakeholders
Support the enhancement of research methods, SOPs, and compliance processes

Skills

market research

experimental design

statistical analysis

sampling plans

data synthesis

cross-functional leadership

vendor management

project management

stakeholder facilitation

SOP development

Remitly

International money transfer for immigrants

About Remitly

Remitly focuses on international money transfers, helping immigrants send money to their families quickly and securely at lower costs than traditional banks. The company charges transaction fees and earns from the exchange rate margin, offering various transfer options like bank deposits and cash pickups. Remitly enhances user experience through its website and mobile app, allowing real-time tracking of transfers, and engages with immigrant communities by providing helpful resources and educational support. Its goal is to meet the unique needs of immigrants while ensuring fast, affordable, and reliable money transfer services.

Seattle, WashingtonHeadquarters

2011Year Founded

$423.9MTotal Funding

IPOCompany Stage

Fintech, Financial ServicesIndustries

1,001-5,000Employees

Benefits

Continuing Education or Travel Stipend

Office Culture

Flexible PTO, Schedules and Leaves

DEI Learning Opportunities

Community Engagement

Inclusive Benefits

Risks

Swift's integration into banks' channels poses a competitive threat to Remitly.

AI agents' rise may challenge Remitly's operational model in efficiency and cost-effectiveness.

Schall Law Firm's investigation could impact investor confidence and Remitly's reputation.

Differentiation

Remitly focuses on immigrants, offering competitive rates and fast, secure transactions.

The company leverages technology for a seamless user experience via its app and website.

Remitly engages with immigrant communities through content and educational initiatives.

Upsides

Increased digital wallet adoption in key markets expands Remitly's reach to unbanked individuals.

AI agents in operations could reduce costs and improve Remitly's efficiency.

Visa collaboration enhances Remitly's cross-border fund flow services, boosting customer satisfaction.

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