Santander

AI Factory (ODS)

Madrid, Community of Madrid, Spain

Not SpecifiedCompensation
Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, Insurance, Wealth ManagementIndustries

Job Description

Position Overview

  • Company: Open Digital Services (ODS), part of Santander Group
  • Employment Type: Full time
  • Location Type: Hybrid

Open Digital Services is a tech company dedicated to creating innovative products for Santander Group Affiliates. We’re committed to being the best Digital Bank in the industry. As an AI Expert for the Wealth Management & Insurance (WMI) business lines, you will lead the strategic design, development, and deployment of Artificial Intelligence (AI) solutions that drive business value across Private Banking, Asset Management, and Insurance. This role is a critical part of the AI transformation agenda within WMI, spearheading the application of cutting-edge AI technologies, including Generative AI (GenAI), to enhance client experience, unlock new growth opportunities, and improve operational efficiency. You will operate within the WMI CDAIO team, working in close collaboration with business leaders, scientist teams, and technology partners to deliver innovative and responsible AI at scale.

Responsibilities

  • Define and execute a comprehensive AI strategy aligned with WMI’s business objectives and Santander’s enterprise AI roadmap.
  • Identify and prioritize high-impact AI/GenAI use cases across the value chain (e.g., hyper-personalization, intelligent automation, risk management, investment advisory).
  • Lead the design, development, and deployment of scalable AI/ML solutions, ensuring business relevance and measurable outcomes.
  • Guide cross-functional teams through AI project lifecycles—from ideation and experimentation to industrialization and continuous improvement.
  • Supervise the development and maintenance of predictive models and advanced analytics capabilities.
  • Oversee AI research, proof-of-concept development, and technology prototyping, with a focus on innovation and rapid iteration.
  • Ensure all AI solutions comply with ethical, regulatory, and data privacy standards.
  • Build strategic partnerships with external AI vendors, cloud providers, and academic/research institutions.
  • Act as an internal thought leader and ambassador for AI adoption across the WMI organization.

Requirements

  • The specific experience requirements are not detailed in the provided text. However, the role requires expertise in AI strategy, AI/ML solution development, and leading cross-functional teams.
  • Salary information is missing.
  • Location Type is implied as Hybrid.

Company Information

  • Company: Open Digital Services (ODS)
  • Affiliation: Part of Santander Group (Eurozone’s leader in Digital Banking)
  • Mission: To design and support an advanced digital and omnichannel platform, ensuring the best customer experience using cutting-edge technology.
  • Focus: Developing innovative products for Openbank.
  • Work Environment: Agile, learning, growth, local and international career opportunities, modern and diverse setting.

Skills

Artificial Intelligence
Generative AI
Machine Learning
AI Strategy
AI/ML Solutions
Predictive Modeling
Advanced Analytics
Risk Management
Investment Advisory
Ethical AI
Data Privacy

Santander

Provides banking, investment, and insurance services

About Santander

Santander Bank provides a variety of financial services to individuals, small businesses, and large corporations in the United States. Its offerings include savings and checking accounts, loans, credit cards, and investment products. The bank also has specialized services through Santander Investment Services and insurance products via Santander Securities LLC. Santander stands out from its competitors by focusing on community growth, committing $13.6 billion to support initiatives like the 'Cultivate Small Business' program, which aids early-stage entrepreneurs, especially from underrepresented groups. The bank generates revenue through interest on loans, service fees, and commissions, while promoting responsible banking practices and financial education. Santander's goal is to empower individuals and businesses, enhance community prosperity, and provide comprehensive financial solutions.

Boston, MassachusettsHeadquarters
1902Year Founded
$75MTotal Funding
POST_IPO_DEBTCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Health, dental, & vision
401k
Flexible PTO
Parental & sick leave
Discounts: technology, travel, auto, fitness, & tuition

Risks

ISO 20022 transition may challenge smaller business partners.
'Quishing' attacks pose a growing threat to consumer security.
Openbank faces competition in the U.S. high-yield savings market.

Differentiation

Santander's Openbank offers a 5.00% APY high-yield savings account nationwide.
The bank's Inclusive Communities Plan pledges $13.6 billion for community initiatives.
Santander's ISO 20022 adoption enhances operational efficiency and data management.

Upsides

Openbank's high-yield savings account attracts more U.S. customers.
Santander's renewable energy financing highlights commitment to sustainable investments.
Proactive cybersecurity measures enhance customer trust and protect digital assets.

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