AI Engineer at Rilla

New York, New York, United States

Rilla Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, CommerceIndustries

Requirements

  • Experience building and deploying AI/LLM systems in production
  • Familiarity with tools that power today's AI: eval frameworks, agent tooling, and prompt engineering
  • Comfort working directly with customers to understand their needs and solve real-world problems
  • Excitement about building an AI product for an industry untouched by modern software
  • Excitement about constantly talking to and visiting customers in the field
  • Willingness to work ~70 hrs/week in person with ambitious people in NYC
  • Commitment to attempting to build a generational company and the intensity required

Responsibilities

  • Architect and ship AI-powered systems for human-like interactions via voice
  • Build agents that operate natively on real-world audio
  • Extract insights from conversations
  • Push boundaries of what's possible in AI
  • Develop voice-first interface for natural speech commands
  • Build search engine for insights from voice data
  • Design audio intelligence pipeline for unstructured real-world conversations
  • Shape foundations of AI stack and invent new techniques, tooling, and models
  • Work across full AI lifecycle: data acquisition to real-time inference and user-facing chat interfaces

Skills

Key technologies and capabilities for this role

Machine LearningSpeech RecognitionNatural Language ProcessingAudio ProcessingReal-time InferenceAI AgentsVoice AIData PipelinesChat Interfaces

Questions & Answers

Common questions about this position

What technologies will I be working with as an AI Engineer at Rilla?

You'll primarily work in Python and TypeScript, with FastAPI for API development, AI/ML technologies including PyTorch, OpenAI APIs, Baseten, and LiteLLM, plus AWS, LiveKit, PostgreSQL, Redis, and S3.

What values does Rilla prioritize in its team members?

Rilla values infinite learners who are relentless in curiosity, customer obsessives who delight customers, those with a winning attitude for accountability and feedback, extreme empathy for non-tech customers, and people unafraid of failure who see it as a learning opportunity.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What is the salary or compensation for this AI Engineer role?

This information is not specified in the job description.

What kind of experience or mindset makes a strong candidate for this role?

Strong candidates are obsessive about their craft, think like a founder, want to be on the frontier of voice and offline AI, and align with values like relentless curiosity, customer obsession, winning attitude, empathy, and embracing failure.

Rilla

Speech analytics for outside sales teams

About Rilla

Rilla Voice offers a speech analytics service designed specifically for outside sales teams. Its main product is a virtual ridealong tool that records, transcribes, and summarizes sales conversations, providing insights that help sales managers coach their representatives more effectively. This tool allows managers to analyze conversations and improve sales performance without the need for in-person ridealongs, making them significantly more efficient—reportedly 8 times faster and 20 times more effective. Rilla Voice differentiates itself from competitors by focusing on the unique needs of outside sales teams and delivering measurable improvements in sales metrics, such as increased average ticket prices and consistent week-over-week growth for its clients. The goal of Rilla Voice is to enhance the performance of sales teams through better coaching and analytics, ultimately driving higher sales for businesses.

New York City, New YorkHeadquarters
2019Year Founded
$3.8MTotal Funding
SEEDCompany Stage
Data & Analytics, Enterprise SoftwareIndustries
51-200Employees

Benefits

Health Insurance
401(k) Company Match
Flexible Work Hours

Risks

Increased competition from established players like Gong and Chorus.ai.
Potential privacy concerns over recording face-to-face sales conversations.
Dependence on partnerships, which may not yield expected synergies.

Differentiation

Rilla Voice offers a unique virtual ridealong tool for outside sales teams.
The tool transcribes and analyzes sales conversations for performance improvement.
Rilla Voice's service increases sales managers' efficiency by 20 times.

Upsides

Partnership with ServiceTitan expands Rilla's reach in the home improvement industry.
Rilla Voice is cash flow positive with seven figures in annual recurring revenue.
Growing demand for AI-driven sales coaching tools among SMBs boosts Rilla's market potential.

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