AI Engineer

Position Overview

• Location Type: Remote/WFH (Ideally based in Shanghai or Chengdu, CN)
• Job Type: Full-time
• Salary: Competitive (Details not provided)
• Description: Workstream is a mission-driven company focused on providing software solutions for hourly businesses. This is a rare opportunity for an ambitious AI engineer to lead the development of production-quality text/voice-based chatbots for leading brands. You will be the founding AI/algorithm engineer, responsible for building and improving AI products from scratch and iteratively enhancing existing systems to drive business outcomes.

Requirements

• AI Engineering Expertise: Strong expertise in AI engineering, including LLMs, closed-domain QA/dialogue systems, RAG, Information retrieval, knowledge bases, and other speech/text/NLP-related fields.
• Prototyping Skills: Ability to rapidly prototype AI applications from concept to demo.
• System Optimization: Experience in systematically tweaking production systems to improve performance and align with business goals.
• Communication Skills: Strong communication and project management skills, with the ability to lead and collaborate effectively with cross-functional teams.
• Language Proficiency: Fluent in English and Chinese (both written and spoken).
• Startup Culture Fit: Resourceful, with a strong sense of ownership and a desire to thrive in a fast-paced, startup environment.

Responsibilities

• Build AI Products (0-1):
  • Collaborate with Product Managers to understand customer pain points and develop user stories for chatbot development.
  • Rapidly build prototypes and demos to gather customer feedback.
• Improve AI for Business Outcomes (1-100):
  • Work with software engineers to transform chatbot prototypes into fully functional software products.
  • Iteratively improve model/generation/retrieval/conversation quality by creating metrics, building data flywheels, and establishing benchmarks.
  • Train models, monitor performance, and continuously refine the AI system.
  • Serve as the go-to person and “bar-raiser” for the domain of algorithm/AI/ML engineering.

Application Instructions

• (Details not provided in the job description)

Company Information

• Company: Workstream
• Mission: To empower deskless workers and local businesses through premium software solutions.
• Customers: Leading brands including Burger King, Carl's Jr./Hardee's, IHOP, KFC, and Culvers.
• Funding: Series B, backed by prominent VCs and industry experts (Founders Fund, BOND, Coatue).
• Benefits:
  • Mission-driven team
  • Early-stage startup opportunity
  • Work with founding team and industry veterans
  • Competitive salary and equity
  • Comprehensive health coverage
  • Unlimited PTO
  • Remote/WFH schedule
• Equal Opportunity Employer: Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type.