[Remote] AI Solutions Engineer at Constant Contact

Waltham, Massachusetts, United States

Constant Contact Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, MarketingIndustries

Requirements

  • 3+ years of experience in Data Science, Machine Learning, or a related technical field
  • Proficiency with Python and libraries such as pandas, scikit-learn, PyTorch, or TensorFlow
  • Experience working with Large Language Models (LLMs) (e.g., OpenAI, Anthropic, or Hugging Face frameworks)
  • Proven ability to build and deploy end-to-end AI or automation solutions (e.g., chatbots, process automation, internal copilots)
  • Strong analytical skills and ability to communicate technical concepts to business stakeholders
  • Entrepreneurial mindset and comfort working in a fast-paced, cross-functional environment
  • Preferred Qualifications
  • Experience using APIs and orchestration tools to connect AI agents with business systems (e.g., Salesforce, Jira, internal databases)
  • Experience working with SQL databases
  • Familiarity with prompt engineering, RAG (retrieval-augmented generation), or fine-tuning LLMs
  • Experience in SaaS, marketing technology, or digital platforms

Responsibilities

  • Design and Build AI Agents: Develop AI-powered agents and automation tools to optimize internal processes, improve decision-making, and enhance employee productivity
  • Prototype & Experiment: Rapidly test and iterate on generative AI applications (e.g., using LLMs, embeddings, or fine-tuning models) to solve real business challenges
  • Collaborate Cross-Functionally: Partner with business leaders to identify use cases, scope technical requirements, and integrate solutions with internal systems
  • Data Analysis & Modeling: Use statistical and machine learning techniques to extract insights, model behaviors, and inform strategic recommendations
  • Evaluate & Scale: Measure the impact of deployed AI tools, refine models, and guide the adoption of successful pilots across the organization
  • Stay Ahead of AI Trends: Track emerging technologies in generative AI, automation, and data science, recommending how Constant Contact can strategically leverage them

Skills

Key technologies and capabilities for this role

Pythonpandasscikit-learnPyTorchTensorFlowLLMsOpenAIAnthropicHugging FaceMachine LearningData ScienceGenerative AIEmbeddingsFine-tuning

Questions & Answers

Common questions about this position

What is the salary range for this AI Solutions Engineer position?

The salary range for all full-time employees, including this role, is $114,500 - $137,400 USD. The specific salary may vary based on experience, education, and work location, with some roles eligible for additional commission or bonus.

What benefits are offered for this role?

The compensation package includes health and welfare benefits including paid leave.

Is this position remote or does it require office work?

This information is not specified in the job description.

What skills are required for the AI Solutions Engineer role?

Required skills include 3+ years in Data Science, Machine Learning or related field, proficiency with Python and libraries like pandas, scikit-learn, PyTorch or TensorFlow, experience with LLMs (e.g., OpenAI, Anthropic, Hugging Face), ability to build and deploy end-to-end AI solutions, strong analytical skills, and an entrepreneurial mindset in fast-paced environments.

What is the company culture like at Constant Contact?

Constant Contact fosters a culture of ownership, integrity, and courage like small business owners, with team members energized by challenges and focused on empowering business owners, entrepreneurs, non-profits, and individuals to succeed online.

Constant Contact

Digital marketing solutions for small businesses

About Constant Contact

Constant Contact offers digital marketing solutions for small businesses and nonprofits, focusing on email and social media marketing. Their user-friendly tools help clients create effective marketing campaigns to engage their target audiences and drive sales or donations. Operating on a subscription-based model, Constant Contact provides various pricing tiers to accommodate different business sizes, making their services accessible to all. The company aims to simplify marketing for organizations that may lack the resources or expertise to manage complex campaigns.

Waltham, MassachusettsHeadquarters
1995Year Founded
$420.8MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Consumer Software, Social ImpactIndustries
1,001-5,000Employees

Benefits

Health Insurance
Paid Vacation
Hybrid Work Options
Professional Development Budget
Paid Sick Leave
Paid Holidays

Risks

Increased competition from AI-driven platforms like ActiveCampaign and Mailchimp.
Potential strategic shifts due to the sale of Siris Capital's ownership stake.
Data privacy challenges from integrations with platforms like Square.

Differentiation

Constant Contact offers AI-powered tools like Campaign Builder and BrandKit.
The company integrates with over 300 apps, including Square and HostGator.
Constant Contact provides a subscription-based model with various pricing tiers.

Upsides

Constant Contact is recognized as a market leader in email marketing.
The partnership with Square enhances marketing and transaction capabilities.
Expansion in APAC positions the company for growth in Asia-Pacific.

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