Agentic Solutions Product Manager - Platform at Ema

Bengaluru, Karnataka, India

Ema Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, AI, Enterprise SoftwareIndustries

Requirements

  • 4+ years in product management, consulting, engagement management, or a founder/operator role
  • Proven experience working directly with senior stakeholders in enterprise environments
  • Strong ability to map, analyze, and redesign complex business workflows
  • Ability to engage in technical discussions around architecture, APIs, and agentic design patterns
  • Demonstrated capability to operate independently with high agency and ownership

Responsibilities

  • Workflow Discovery & Process Mapping: Partner directly with enterprise teams to observe and map end-to-end workflows. Identify inefficiencies, decision points, data dependencies, and integration requirements. Document the real-world steps humans take, not just the theoretical SOPs
  • Design & Deliver Agentic AI Employees: Translate workflow insights into multi-agent architectures with clearly defined responsibilities. Design intuitive human-in-the-loop interfaces for oversight, exception handling, and control. Collaborate with engineering to define capabilities, agent behaviors, APIs, and system integrations. Ensure AI Employees are scalable, reliable, and aligned with enterprise constraints
  • Bridge Business Needs & Engineering Execution: Convert ambiguous business goals into crisp, actionable product specifications. Evaluate architectural trade-offs and collaborate with engineering to make critical design decisions. Communicate clearly across technical and non-technical stakeholders
  • Own the End-to-End Lifecycle: Lead each AI Employee from ideation and prototyping to deployment and iterative improvement. Prioritize enhancements based on customer impact, operational data, and business outcomes. Ensure solutions meet enterprise-grade requirements for reliability, performance, and usability
  • Drive Customer Value & Adoption: Act as a strategic partner to customers, ensuring AI Employees deliver measurable ROI. Facilitate training, demos, and stakeholder alignment across customer organizations. Advocate internally on behalf of customers, ensuring their evolving needs inform enhancements
  • Optimize Continuously: Analyze operational and performance data to identify improvement opportunities. Continuously refine agent behaviors, workflows, and decision paths. Discover new leverage points where agentic AI can extend automation depth or expand coverage

Skills

Product Management
Agentic AI
Workflow Design
Process Mapping
Multi-Agent Systems
Enterprise Workflows
AI Product Strategy
Data Integration
Decision-Making Systems

Ema

Develops enterprise AI solutions for workforce efficiency

About Ema

Ema develops and implements AI solutions specifically designed for businesses. Their main product is AI employees that can be customized through conversation to learn and perform tasks that exceed human capabilities, allowing companies to quickly expand their workforce. Ema's AI solutions focus on replacing traditional co-pilots with secure and compliant AI employees, meeting strict standards like SOC2, ISO27001, GDPR, HIPAA, and NIST. The EmaFusionTM model combines the strengths of over 100 large language models to deliver high accuracy at a low cost for various enterprise applications. Ema distinguishes itself from competitors by providing tailored solutions that empower businesses to enhance their operational efficiency. The company's goal is to help enterprises take control of their operations and achieve significant improvements in productivity through advanced AI technology.

Mountain View, CaliforniaHeadquarters
2023Year Founded
$59.3MTotal Funding
SERIES_ACompany Stage
Cybersecurity, AI & Machine LearningIndustries
51-200Employees

Benefits

Hybrid Work Options

Risks

Emerging competition from startups like SilkFlo and Kognitos threatens Ema's market share.
Rapid customer base expansion may strain Ema's operational capabilities and service quality.
Reliance on multiple investors may lead to conflicting interests and strategic directions.

Differentiation

EmaFusionTM integrates over 100 LLMs for high accuracy and cost-effectiveness.
Ema offers secure AI employees adhering to SOC2, ISO27001, GDPR, HIPAA, and NIST standards.
Ema's no-code AI agents enable enterprises to deploy AI without extensive technical expertise.

Upsides

Ema's customer base has more than doubled since its launch in March 2024.
Ema secured $50M in Series A funding, enhancing its market position and capabilities.
Growing demand for AI-driven automation aligns with Ema's focus on AI employees.

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