DXC Technology

Agent de service à la clientèle bilingue en assurance vie - CANADA

Toronto, Ontario, Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
InternshipJob Type
NoVisa
Insurance, Customer ServiceIndustries

Requirements

Candidates must possess a high school diploma or G.E.D., one to two years of client service experience, strong communication skills, and the ability to multitask effectively. Excellent verbal and written communication skills in both English and French are required, as is a positive, service-oriented attitude. Previous experience in insurance administration is preferred, and a valid Canadian work permit is mandatory.

Responsibilities

The Agent de service à la clientèle bilingue en assurance vie will provide policyholder and product information to clients and advisors, document issues and respond to requests by determining appropriate actions to resolve situations, follow up with clients within established service standards, maintain service records, ensure service standards are maintained or excelled, participate in recommending improvements to service and procedures, and process non-financial transactions when necessary.

Skills

Communication Skills
French
English
Client Service
Problem-Solving
Documentation
Record Keeping

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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