[Remote] Advanced Digital Experience Designer - Aetna Tech digital solutions at CVS Health

Massachusetts, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Minimum 7 years of experience in responsive Web-based UX, UI or blended UX/UI design
3 years leading design projects
Strong portfolio of showing delivery of complex digital solutions
Ability to develop subject-matter expertise within a specific business area
Applied experience in designing based on enterprise and/or 3rd party design systems
Advanced proficiency with Figma design, collaboration, and delivery
Deep understanding of accessibility standards (WCAG) and inclusive design
Excellent communication, facilitation, and collaboration skills
Ability to elevate design quality and advocate for user-centered practices
Ability to think across systems and touchpoints

Responsibilities

Lead multiple design work streams to solve complex business challenges
Be an advocate for users through extensive application of user-centered design processes
Proactively demonstrate the value of design, help drive feature requirements, and ensure deliverables support both user needs and healthcare business goals
Build relationships and collaborate closely with Product, Business, and Engineering partners to drive alignment, accountability, and efficiency across the team
Ensure user-centricity early in the design process, validating requirements through discovery of user needs, pain points, and mental models
Drive early alignment on solution direction through user flows, low-fidelity sketches, and test-and-learn cycles
Define and maintain information architecture for digital solutions, and ensure consistency across solutions serving similar user audiences
Create and deliver detailed designs and prototypes that support end-to-end user journeys
Collaborate closely with engineering teams to ensure the accuracy and quality of UI development
Lead and deliver on moderated usability studies, ensuring unbiased, measurable research goals and outcomes
Incorporate inclusive design thinking into all elements of the design process, including annotating designs for enterprise accessibility guidelines
Support team-level work planning, and help align with Product and Engineering partners on scope, prioritization, and timelines
Provide coaching and support to junior designers, modeling design best practices and delivery discipline
Communicate progress, risks, and outcomes to senior leaders and stakeholders with clarity and accountability

Skills

CVS Health

Comprehensive pharmacy and healthcare services

About CVS Health

CVS Health operates a large network of retail pharmacies and walk-in medical clinics across the United States, providing a variety of health-related products and services. Their offerings include prescription medications, over-the-counter health products, and beauty items, as well as pharmacy benefits management and specialty pharmacy services. CVS Health's integrated business model allows them to serve individual consumers, businesses, and communities effectively, with a focus on improving health outcomes and reducing healthcare costs. Unlike many competitors, CVS Health combines pharmacy services with medical care, making it easier for patients to access quality healthcare. The company's goal is to enhance access to healthcare and support individuals in achieving better health.

Woonsocket, Rhode IslandHeadquarters

1963Year Founded

DEBTCompany Stage

Healthcare, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

Company Equity

Wellness Program

Professional Development Budget

Paid Vacation

Paid Holidays

Risks

Legal challenges related to opioid prescriptions could harm CVS's reputation and finances.

The DOJ's intervention in a whistleblower lawsuit may increase legal costs for CVS.

The Horizon Organic Milk recall exposes potential vulnerabilities in CVS's supply chain.

Differentiation

CVS Health operates over 9,600 retail pharmacies and 1,100 walk-in clinics nationwide.

The company integrates pharmacy benefits management with specialty pharmacy services for comprehensive care.

CVS Health offers tailored medication plans through personalized medicine and pharmacogenomics.

Upsides

Expansion of telehealth services allows CVS to reach more patients remotely.

Increased consumer interest in wellness boosts demand for CVS's health-related products.

The trend towards value-based care aligns with CVS's integrated healthcare approach.

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