Accounts Receivable Operations Analyst at RingCentral

Manila, Metro Manila, Philippines

RingCentral Logo
Not SpecifiedCompensation
Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Technology, BPOIndustries

Requirements

  • 2-3 years high volume B2B collections & deductions/dispute experience
  • Accounting Graduate
  • NetSuite experience
  • Knowledge of Collections, Cash Applications, and Billing procedures (desired)
  • Customer Service and Communication Skills
  • Ability to prioritize and handle multiple responsibilities
  • Analytical and Reporting skills, including Excel (vlookup, pivots etc.) for recurring and ad-hoc reporting
  • Strong Microsoft Office Excel skills
  • Strong attention to detail and goal-oriented
  • Willing to work night shift
  • Willing to work hybrid setup (10-11 days in office per month, Cubao or Ortigas)

Responsibilities

  • Billing and Collections: Send daily delinquency notices
  • Payment and billing reconciliations
  • Reconcile customer disputes pertaining to payment of outstanding balances
  • High volume phone calls and emails to assigned delinquent customers
  • Weekly and monthly reporting to direct supervisor
  • Build ad-hoc reporting utilizing NetSuite and Excel
  • Participate in team planning meetings
  • Team player able to assist where needed
  • Meet defined department goals and activity metrics

Skills

Key technologies and capabilities for this role

NetSuiteExcelBillingCollectionsCash ApplicationsDispute ResolutionPayment ReconciliationB2B CollectionsDeductions ManagementAd-hoc Reporting

Questions & Answers

Common questions about this position

What benefits are offered for this Accounts Receivable Operations Analyst role?

The position offers a comprehensive HMO package (medical and dental), paid time off and paid sick leave, quarterly performance bonus, and employee assistance and wellness programs.

Is this a remote or hybrid role, and what are the office requirements?

This is a hybrid setup requiring 10-11 days in the office per month, with locations in Cubao or Ortigas.

What are the required skills and experience for this position?

Candidates need 2-3 years of high volume B2B collections & deductions/dispute experience, must be an Accounting Graduate, and have NetSuite experience. Key responsibilities include billing and collections, reporting with NetSuite and Excel, and team planning.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for the Accounts Receivable Operations Analyst position?

Strong candidates have NetSuite experience, 2-3 years in B2B collections and disputes, accounting degree, Excel proficiency (vlookup, pivots), customer service skills, attention to detail, and willingness for night shift and hybrid work.

RingCentral

Phone and video system

About RingCentral

N/AHeadquarters
N/AYear Founded
N/ACompany Stage

Land your dream remote job 3x faster with AI