Airwallex

Account Manager, SME & Growth

Hong Kong, Hong Kong

Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Fintech, Consumer SoftwareIndustries

Requirements

Candidates should have at least 3 years of B2B experience managing and growing technology or Fintech relationships with SME accounts. Strong verbal and written communication skills in both Cantonese and English are required, along with experience in complex sales and comfort selling to C-level executives. Candidates must be relationship builders with exceptional communication skills, problem-solving abilities, and a success-oriented mindset. Technical aptitude and prior experience in API B2B sales or account management are also necessary.

Responsibilities

The Account Manager will build deep relationships with their portfolio to understand customer needs and provide value-based solutions using Airwallex's products and services. They will advocate for Airwallex, ensuring SME customers utilize services effectively, and achieve revenue targets by focusing on input metrics. Responsibilities include forecasting and building a pipeline within Salesforce, as well as collaborating with internal stakeholders to share customer insights and contribute to product roadmap development.

Skills

Salesforce
Relationship Building
Financial Expertise
Cross-Border Payments
Revenue Generation
Forecasting
Customer Advocacy
Problem-Solving
Fintech

Airwallex

Cross-border payment solutions for businesses

About Airwallex

Airwallex provides cross-border payment solutions for businesses of all sizes, including small to medium-sized enterprises and large corporations. The company offers a range of financial services such as multi-currency accounts, international money transfers, foreign exchange services, and payment gateway solutions. These services are designed to facilitate efficient and cost-effective international transactions. Airwallex uses advanced technology to ensure that these transactions are fast and secure. Unlike many competitors, Airwallex focuses on building financial infrastructure that supports the digital economy, allowing businesses to operate seamlessly across borders. The company's goal is to simplify global payments and make them accessible to businesses worldwide.

Key Metrics

Eastern District, Hong KongHeadquarters
2015Year Founded
$877.4MTotal Funding
SERIES_ECompany Stage
FintechIndustries
1,001-5,000Employees

Benefits

Hybrid Work Options
Employee Equity Programs

Risks

Increased competition from fintech startups could erode Airwallex's market share.
Regulatory scrutiny in Asia-Pacific, especially China, may impact Airwallex's operations.
Volatility in foreign exchange rates poses a risk to Airwallex's revenue streams.

Differentiation

Airwallex offers a comprehensive suite of cross-border payment solutions for businesses.
The company integrates financial services into platforms, enhancing customer experience and efficiency.
Airwallex's global presence with ten international offices supports its expansive service offerings.

Upsides

Airwallex reported an 83% revenue increase in APAC, showcasing strong regional growth.
The partnership with Carwow enhances Airwallex's visibility and operational efficiency in the UK.
Airwallex's expansion in EMEA with new offices boosts its international market presence.

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