Account Manager – Assessment & Guided Instruction

Employment Type: Full-time Location Type: Remote

Position Overview

Nelson, a leader in Canadian K-12 education for over 110 years, is seeking a dynamic Account Manager – Assessment & Guided Instruction. As the country's largest K-12 education content provider, Nelson is dedicated to creating boundless, accessible, and engaging learning experiences. Our innovative solutions, including the digital learning platform Edwin, support diverse learning styles and foster critical thinking, creativity, and lifelong learning. We are looking for bold, innovative team players passionate about education and making a positive difference.

This role is a key, hands-on position within the Nelson Sales team, focused on driving sales, supporting product implementation, and delivering exceptional service to school and district clients. Reporting directly to the Vice President, Sales, and working closely with the Assessment team, this role is ideal for an individual with both primary/junior classroom and sales experience, particularly with an understanding of how educators use assessment and screening tools to support young learners.

This is a non-supervisory position within a cross-functional team structure. You will collaborate closely with internal teams (Marketing, Editorial, Customer Service) and external stakeholders (teachers, administrators, consultants, and clinicians) to ensure our assessment solutions are understood, adopted, and supported. This is a remote-first role with regional travel required.

Key Accountabilities

Sales & Account Management

• Drive sales of assessment resources within a defined territory and/or segment.
• Manage a portfolio of school and board-level accounts, and clinicians, developing strong, consultative relationships.
• Participate in sales meetings, conducting demos and presentations, both in-person and virtually.
• Develop and follow through on tailored proposals to meet specific school/district needs.
• Track all activity and opportunity stages in Salesforce; maintain up-to-date and accurate records.
• Monitor and support product renewals, upsells, and inactive account re-engagement.
• Provide functional mentorship and support for Assessment team members, leading by example and sharing extensive sales knowledge.
• Meet or exceed sales and activity targets as defined by the VP, Sales.

Implementation & Support

• In collaboration with Nelson’s Classroom Success team, provide support and guidance for onboarding and usage of assessment tools.
• In collaboration with Nelson’s Classroom Success team, assist educators with interpreting results and integrating data into instruction where needed.
• Respond to product-related inquiries and coordinate solutions with internal teams.

Market Intelligence & Collaboration

• Stay informed on trends and developments in K-12 assessment, early learning, and intervention.
• Provide timely field insights to product and marketing teams to inform strategy and development.
• Contribute to content development for proposals, presentations, and marketing assets.
• Collaborate cross-functionally with Customer Service, Finance, and Editorial to ensure a seamless customer experience.

Requirements

Who You Are

The Account Manager – Assessment & Guided Instruction is a confident, self-motivated professional who thrives in a fast-paced, field-based sales environment.