Sales Role - Spanish Pro Team

Position Overview

Thumbtack is seeking motivated individuals to join the Spanish Pro Sales Team. This team is dedicated to identifying, acquiring, and onboarding Spanish-speaking professionals to enhance the Thumbtack platform. You will play a crucial role in filling market gaps with high-quality service providers, improving customer experience, and driving pro success. This is a fast-paced environment where self-motivation and a results-oriented approach are key to success.

About Thumbtack

Thumbtack empowers millions of homeowners to confidently manage and improve their homes. Through personalized guidance, AI tools, and a seamless hiring experience, Thumbtack connects users with a community of over 300,000 local service businesses for everything from urgent repairs to seasonal maintenance and larger projects.

About the Spanish Pro Sales Team

The Spanish Pro team focuses on acquiring and onboarding Spanish language professionals. This involves a mix of inbound and outbound lead generation, as well as managing acquired pros for 30 days post-sale through a structured account ownership cadence.

The Challenge

This role offers daily opportunities and challenges for individuals who take pride in helping new accounts achieve long-term success. You will be expected to thrive in a dynamic, less structured environment where your self-motivation and effort directly impact customer experience and Thumbtack's bottom line. The team's mission is to improve customer choice and pro budget utilization by bringing larger, higher-quality, and more capable pros into underserved markets.

Responsibilities

• Acquire and activate Spanish-speaking pros using inbound and outbound lead sources.
• Become an expert in the Thumbtack product to provide successful onboarding and effective service/support for your retained book of business.
• Contribute new ideas and suggest improvements to existing strategies.
• Maintain positive relationships with pros, guiding them through a successful experience and identifying expansion opportunities.
• Collaborate with frontline managers to strategize on individual accounts during both sales and retention phases.
• Utilize excellent pipeline management skills to navigate multiple lead types and manage a growing book of business.
• Demonstrate a self-starter attitude, understanding that success is directly proportional to effort.

Requirements

• 3-5 years of sales experience, with cold calling experience being a must.
• Bilingual proficiency in Spanish, with excellent verbal and written communication skills.
• Prior experience in account management or customer care is highly preferred.
• Ability to build relationships with multiple decision-makers across different organizational levels.
• Experience with consultative, benefits-based selling to demonstrate the value of Thumbtack.
• Strong discovery cadence to effectively understand and address business needs.
• A proactive approach to sales and relationship building, focusing on long-term partnerships rather than short-term gains.

Application Instructions

Please refer to the original job posting for specific application instructions.

Company Information

• Company: Thumbtack
• Mission: To help millions of people confidently care for their homes.