2026 Intern - AI Knowledge Management at Adobe

San Francisco, California, United States

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Not SpecifiedCompensation

InternshipExperience Level

InternshipJob Type

UnknownVisa

Technology, Software, HR TechnologyIndustries

Requirements

Currently enrolled full time and pursuing a graduate or PhD degree or equivalent experience in Information Science, Knowledge Management, Human-Computer Interaction (HCI), Technical Communication, Data Science, or Computer Science; with an encouraged graduation date of December 2026–June 2027
Ability to participate in a full-time internship between May-September
Strong written communication and analytical skills
Curiosity about AI tools and their applications in content creation, writing, or automation
Experience with data organization, documentation, or writing (e.g., blogs, research papers, technical content)
Comfortable learning new tools and experimenting independently
Interest in human-centered development, HR, or knowledge management

Responsibilities

Explore and test generative AI tools (such as MS Copilot, ServiceNow, Adobe Acrobat) for automating segments of HR content management workflows
Develop and test prompts or workflows for content audits and readability analysis
Develop and test prompts or workflows for article rewriting and summarization
Develop and test prompts or workflows for tagging, classification, and metadata generation
Develop and test prompts or workflows for feedback analysis and content improvement suggestions
Conduct user testing or employee feedback sessions to compare AI-generated vs. human-authored articles
Evaluate results and detail key insights, risks, and opportunities
Develop a reusable toolkit for "AI for KM" and provide recommendations for scaling these methods within HR

Skills

Key technologies and capabilities for this role

AIGenerative AIMS CopilotServiceNowAdobe AcrobatKnowledge ManagementPrompt EngineeringContent AuditWorkflow AutomationHR Tech

Questions & Answers

Common questions about this position

What are the eligibility requirements for this internship?

You must be currently enrolled full-time pursuing a graduate or PhD degree or equivalent experience in fields like Information Science, Knowledge Management, HCI, Technical Communication, Data Science, or Computer Science, with graduation encouraged between December 2026–June 2027, and able to participate full-time between May-September.

What skills are required for the AI Knowledge Management Intern role?

Strong written communication and analytical skills are required, along with curiosity about AI tools for content creation, writing, or automation, and experience with data organization and document management.

What specific tasks will the intern work on?

The intern will explore and test generative AI tools like MS Copilot, ServiceNow, and Adobe Acrobat for HR content workflows, develop prompts for audits, rewriting, tagging, and feedback analysis, conduct user testing, evaluate results, and create a reusable AI toolkit for knowledge management.

What is the employment type and duration for this internship?

It is a full-time internship between May and September.

What is Adobe's company culture like?

Adobe is passionate about empowering people to create exceptional digital experiences, committed to hiring the best talent, fostering respect, equal opportunity, and encouraging new ideas from everywhere in the organization.

Adobe

Software solutions for content creation and marketing

About Adobe

Adobe provides a range of software solutions focused on digital experiences, catering to creative professionals, businesses, and educational institutions. Its main offerings include Adobe Creative Cloud, which contains tools for photography, graphic design, video editing, illustration, UI/UX design, 3D and augmented reality, and social media content creation. Adobe also offers marketing solutions through Adobe Experience Cloud and document management services via Adobe Document Cloud. The company operates on a subscription-based model, allowing users to access its software through monthly or annual plans, with special pricing available for students, teachers, and businesses. Adobe differentiates itself from competitors by providing a comprehensive suite of tools that cover various aspects of content creation and marketing, all integrated into one platform. The goal of Adobe is to empower users to create, manage, and optimize their digital content effectively.

San Jose, CaliforniaHeadquarters

1994Year Founded

$668.9MTotal Funding

IPOCompany Stage

Consumer Software, Enterprise Software, DesignIndustries

10,001+Employees

Benefits

Company Equity

401(k) Company Match

Risks

Emerging AI-driven design tools offer similar functionalities at lower costs.

Open-source alternatives may attract users away from Adobe's subscription model.

Data privacy concerns could affect trust in Adobe's cloud services.

Differentiation

Adobe offers a comprehensive suite for content creation, marketing, and document management.

Adobe's subscription model includes special pricing for students, teachers, and businesses.

Adobe integrates advanced analytics with Experience Cloud for data-driven marketing.

Upsides

Generative AI tools enhance Adobe's content creation and editing efficiency.

Remote work boosts demand for Adobe's cloud-based document management solutions.

AR's popularity in marketing benefits Adobe's 3D and AR tools.

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