2025 Seasonal Ambassador - Dallas Galleria at Lush Cosmetics

Dallas, Texas, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, CosmeticsIndustries

Requirements

Excellent customer service skills
Flexibility to adapt to changing situations

Responsibilities

Drive sales by utilizing StoreForce dashboard results, seeking feedback, taking ownership of results, and actively working to exceed sales goals and grow contribution to store sales
Deliver world-class customer experience by connecting with customers, listening attentively, asking open-ended questions, demonstrating product benefits, and seeking opportunities to make customers' day
Educate customers on brand values (Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, Naked Packaging) and articulate them in the shop and through community engagement like hosting store parties to increase traffic
Expand product knowledge through ongoing learning on products, ingredients, and benefits to make informed recommendations
Utilize Lush resources to develop sales techniques and product knowledge, assess performance, seek feedback, and improve skills to support team growth and increase sales
Encourage open communication, listen to team perspectives on diversity, equity, inclusion, and belonging (DEIB), foster belonging through teamwork, collaboration, and recognizing unique contributions
Be punctual, reliable, participate in teamwork, take breaks for wellbeing, and stay up-to-date with company news
Maintain a clean, organized, and visually appealing store to enhance customer experience and drive sales
Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales
Practice company standards for opening/closing, product integrity, respectful workplace, and health/safety

Skills

Key technologies and capabilities for this role

Customer ServiceRetail SalesProduct DemonstrationBrand AdvocacyStoreForceCustomer ConsultationsSales GoalsTeam CollaborationCommunity Engagement

Questions & Answers

Common questions about this position

What are the work hours for the Seasonal Ambassador position?

The role offers 0-39 hours per week as a contract position.

Is this a remote position or does it require on-site work?

This is an on-site role at the Dallas Galleria location, focused on shop floor customer interactions and sales.

What skills are required for the Seasonal Ambassador role?

Key skills include product and brand knowledge, exceptional customer consultation and demonstrations, sales expertise using tools like StoreForce, and team collaboration with a focus on diversity, equity, inclusion, and belonging.

What is the company culture like at Lush for Seasonal Ambassadors?

Lush fosters a fun, inclusive team environment that emphasizes brand values like Fighting Animal Testing, Ethical Buying, and making a positive impact, while encouraging strong team relationships and community engagement.

What makes a strong candidate for this Seasonal Ambassador role?

Strong candidates demonstrate passion for Lush products, sales drive to exceed goals, customer empathy, ongoing learning, and commitment to team development and DEIB principles.

Lush Cosmetics

Handmade cosmetics with ethical sourcing practices

About Lush Cosmetics

Lush produces and sells handmade cosmetics, including skincare, haircare, and bath products. Their products are designed to be effective while also being environmentally friendly, with a focus on ethical sourcing and cruelty-free practices. Lush offers unique items like "The Greeench Deodorant" and "Unicorn Horn Bubble Bar," and is known for its "naked" products that come without packaging to reduce plastic waste. Unlike many competitors, Lush emphasizes direct-to-consumer sales through its website and physical stores, and actively engages with customers through community activities and campaigns. The company's goal is to provide high-quality, natural beauty products while promoting sustainability and ethical practices.

Vancouver, CanadaHeadquarters

1994Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer GoodsIndustries

1-10Employees

Benefits

Flexible Work Hours

Employee Discounts

Risks

Collaborations may dilute brand identity and alienate eco-conscious customers.

Third-party delivery services could lead to quality control issues.

New store openings may struggle due to declining foot traffic in malls.

Differentiation

Lush offers handmade cosmetics with a focus on ethical sourcing and sustainability.

The company is known for its 'naked' products, reducing plastic waste significantly.

Lush engages customers through community activities, enhancing brand loyalty.

Upsides

Partnership with DoorDash enhances direct-to-consumer model with faster delivery.

New hair and scalp products align with demand for natural, personalized solutions.

Collaborations with popular franchises attract new demographics and create buzz.

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