\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cstrong>This position includes a requirement to work from 9AM-3PM Eastern US, Monday to Friday. Your remaining work time is flexible.\u003C/strong>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>What you get to do:\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Learn and build expertise across several software engineering disciplines, including:\u003C/p>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Kubernetes\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Cloud engineering\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Cloud networking\u003C/p>\u003C/li>\u003C/ul>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Gain exposure to the big picture; learn about product, engineering, customer relationship management, and more.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Spend up to 20% of your time on side projects that contribute to Astronomer’s overall success, such as contributing to the open-source Airflow repository or developing Astronomer’s internal monitoring and alerting systems built on Airflow.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work on a modern, sophisticated, cloud-native product that customers use to connect to dozens of other systems. Gain depth and breadth of learning!\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Work directly with our customers’ data engineers, system admins, DevOps teams, and management.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Provide feedback from your experience that can shape the direction of Astronomer’s products\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Own the customer experience, working directly with customers to prioritize and solve issues and meet SLAs.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Participate remotely within a fully distributed team. Approximately 2-4 in-person events per year.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Help maintain 24x7 coverage through a specified 6-hour pager period during your work day.\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Participate in paid on-call rotation for weekend coverage.\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>What you bring to the role:\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Motivation to learn\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Commitment to excellence\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Problem-solving and troubleshooting abilities\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Willingness to identify and own problems through the full lifecycle, from vague problem to delivered solution\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Excellent written and verbal communication for connecting with our customers over our ticketing system and through Zoom\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Demonstrable Linux familiarity\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">4 years of professional experience\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with Kubernetes/Docker/Containers\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with any major cloud provider (AWS, GCP, Azure)\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Ch2>\u003Cstrong>Bonus points if you have:\u003C/strong>\u003C/h2>\u003Cul style=\"min-height:1.5em\">\u003Cli>\u003Cp style=\"min-height:1.5em\">Previous experience working directly with customers (internal or external)\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with DevOps\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Contributions to open-source projects\u003C/p>\u003C/li>\u003Cli>\u003Cp style=\"min-height:1.5em\">Experience with Splunk or Prometheus\u003C/p>\u003C/li>\u003C/ul>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>\u003Cstrong>The salary for this role is $140,000-$150,000, depending on experience level, along with an equity component.\u003C/strong>\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003Cem>#LI-Remote\u003C/em>\u003C/p>\u003Cp style=\"min-height:1.5em\">\u003C/p>\u003Cp style=\"min-height:1.5em\">At Astronomer, we value diversity. We are an equal opportunity employer: we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Astronomer is a remote-first company.\u003C/p>","https://jobs.ashbyhq.com/astronomer/01afeadf-ae91-40ec-84d4-f1082a084c2d",{"id":212,"name":213,"urlSafeSlug":213,"logo":214},[371],{"city":20,"region":20,"country":26},"2025-09-05T07:16:32.428Z","Candidates should have 4 years of professional experience, demonstrable Linux familiarity, and experience with Kubernetes/Docker/Containers. Experience with any major cloud provider (AWS, GCP, Azure) is required, along with motivation to learn, commitment to excellence, problem-solving and troubleshooting abilities, and excellent written and verbal communication skills. Previous experience working directly with customers, experience with DevOps, contributions to open-source projects, and experience with Splunk or Prometheus are considered bonus points.","The Customer Reliability Engineer will operate, monitor, and maintain the platform to ensure availability, predictability, and reliable operations. They will learn and build expertise in Kubernetes, cloud engineering, and cloud networking, and work on a modern, cloud-native product. Responsibilities include creating strong relationships with customers, helping them achieve their reliability goals, providing feedback to shape product direction, owning the customer experience, prioritizing and solving issues, meeting SLAs, and participating in a pager rotation for 24x7 coverage. Up to 20% of time can be spent on side projects such as contributing to the open-source Airflow repository or developing internal monitoring and alerting systems.",{"employment":376,"compensation":378,"experience":379,"visaSponsorship":387,"location":388,"skills":389,"industries":392},{"type":377},{"id":253,"name":254,"description":255},{"minAnnualSalary":20,"maxAnnualSalary":20,"currency":20,"details":20},{"experienceLevels":380},[381,383],{"id":323,"name":324,"description":382},"Build upon established skills and take on more responsibility.",{"id":384,"name":385,"description":386},"9f0ed8d0-b24f-43cb-84c3-62a181e19994","Senior (5 to 8 years)","Bring extensive experience to lead projects and mentor others.",{"type":218},{"type":218},[328,330,331,332,390,279,335,391,334,329],"Apache Airflow","Infrastructure",[393,395,396],{"id":278,"name":394},"Data Management",{"id":278,"name":344},{"id":278,"name":397},"Software Development",["Reactive",399],{"$ssite-config":400},{"env":401,"name":402,"url":403},"production","nuxt-app","https://jobo.world/",["Set"],["ShallowReactive",406],{"company-astronomer":-1,"company-jobs-79eb3d67-3f97-46aa-beca-e75a4bc9e760-1":-1},"/company/astronomer/jobs",{}]