ZoomAI DevOps Engineer at Zoom

San Jose, California, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AI, Machine LearningIndustries

Requirements

Hands-on expertise in AWS SageMaker and AWS Bedrock
Experience in Kubernetes and Docker
Skills in using Git, Jenkins, ArgoCD, and other DevOps tools
Expertise in Prometheus, Grafana, ELK Stack, and related monitoring tools
Strong programming skills in Python, Shell, and other scripting languages
Experience in writing and managing Ansible Playbooks and working with Ansible Tower
Deep understanding of Linux systems and shell environments
Experience with AWS cloud infrastructure

Responsibilities

Maintaining ZoomAI services’ release deployment and maintenance
Designing and implementing zero-downtime Zoom services (99.999%)
Developing CI/CD automation to maintain a scalable architecture
Working closely with developers
Automating monitoring metrics, identifying and troubleshooting service issues

Skills

Key technologies and capabilities for this role

AWS SageMakerAWS BedrockKubernetesDockerGitJenkinsArgoCDPrometheusGrafanaELK StackPythonShellAnsibleAnsible TowerLinuxCI/CD

Questions & Answers

Common questions about this position

What is the work arrangement for this DevOps Engineer role?

The role follows a structured hybrid approach centered around offices and remote work environments, with the specific work style (Hybrid, Remote, or In-Person) indicated in the job description.

What are the key technical skills required for this position?

Required skills include hands-on expertise in AWS SageMaker and AWS Bedrock, experience with Kubernetes and Docker, skills in Git, Jenkins, ArgoCD, Prometheus, Grafana, ELK Stack, strong programming in Python and Shell, Ansible playbooks, and deep understanding of Linux systems.

What is the team culture like for the Zoom Gateway DevOps team?

The team is collaborative and fast-paced, focused on scalable, reliable infrastructure for ZoomAI, with a mix of experienced and early-career engineers fostering an open environment of knowledge sharing, innovation, and hands-on problem solving.

What benefits does Zoom offer employees?

Zoom provides a variety of perks, benefits, and options to support physical, mental, emotional, and financial health, work-life balance, and community contributions as part of their award-winning workplace culture.

What experience makes a strong candidate for this DevOps role?

Strong candidates will have hands-on expertise in AWS SageMaker/Bedrock, Kubernetes/Docker, DevOps tools like Git/Jenkins/ArgoCD/Ansible, monitoring stacks like Prometheus/Grafana/ELK, Python/Shell programming, and Linux/AWS infrastructure.

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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