Zero Waste Representative at Republic Services

Gardena, California, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Waste Management, Recycling, Environmental ServicesIndustries

Requirements

High school diploma or GED
Minimum of 2 years of experience in a customer-facing role, identifying and addressing customer needs
Valid driver’s license
Experience in sustainability initiatives
Experience communicating with diverse stakeholders in formal and informal settings

Responsibilities

Schedules and completes proactive customer calls and visits and captures key information in the Company’s information systems
Conducts the initial waste assessments, collects data, confirms service level and prepares Contract Service Agreements for customers’ signatures and set ups
Provides customized reporting for customers
Maintains a thorough knowledge of the Company’s available services, lines of business, pricing and additional services as appropriate to assigned existing customers
Creates a baseline and program goals for Recycling, which may include public speaking engagements and training presentations at customer locations
Implements successfully the Zero Waste Program in their assigned franchise zone
Manages major accounts and high-profile accounts in their franchise zone
Identifies Business Specific Diversion Programs and ensures implementation of the Waste Assessments Recommendation
Conducts follow up visits to monitor and evaluate business-specific diversion program participation and provides additional support to non-compliant participants
Regularly meets with Operations Manager/ Project Manager/ Sales Manager to review weekly progress versus goals and status of implementation of the Zero Waste Program
Partners with the operations team, when needed, to address customer services issues
Builds relationships and increases Company visibility through participation in Company-sponsored activities, trade shows, chamber of commerce events and other similar activities
Performs other job-related duties as assigned or apparent

Skills

Key technologies and capabilities for this role

waste assessmentrecycling programssource reductioncustomer relationship managementprogram implementationdata collectionreportingpublic speakingsalesaccount managementCRM systems

Questions & Answers

Common questions about this position

What is the salary range for the Zero Waste Representative position?

The pay range is $64,880.00 - $97,320.00, with a base of $79,000.00.

Is this a remote position or does it require fieldwork?

This is a field position requiring proactive customer calls, visits, waste assessments, and follow-up visits in designated Los Angeles Franchise Zones.

What are the minimum qualifications and required experience for this role?

A high school diploma or GED is required, along with a minimum of 2 years of experience in a customer-facing role identifying and addressing customer needs, plus experience in sustainability initiatives and communicating with diverse stakeholders.

What benefits are offered to eligible employees?

Eligible employees can participate in comprehensive medical, dental and vision coverage, health care and dependent care spending accounts, short- and long-term disability, life insurance, EAP, employee discounts, 401(k) with company match, and ESPP.

What makes a strong candidate for the Zero Waste Representative role?

Candidates with experience in sustainability initiatives, customer-facing roles, and communicating with diverse stakeholders, plus a valid driver's license, will stand out for this field-based position involving waste assessments and program implementation.