Werkstudent*in Project & Community Management (m/w/d) at Octopus Energy

Munich, Bavaria, Germany

Octopus Energy Logo
Not SpecifiedCompensation
InternshipExperience Level
Part TimeJob Type
UnknownVisa
Renewable Energy, Energy TechnologyIndustries

Requirements

  • Eingeschriebener Student an einer Universität oder Hochschule (idealerweise in Projektmanagement, Kommunikation, Marketing oder ähnlichem)
  • Erfahrung als Werkstudent oder durch Praktika, mit eigenständiger Arbeit im Projektkontext
  • Serviceorientierung und Kommunikationsstärke, auch bei schwierigen Themen lösungsorientiert und kühlen Kopf bewahrend
  • Bereitschaft, mit Kunden zu telefonieren oder über das Projekt zu sprechen
  • Teamfähigkeit mit klarer und offener Kommunikation
  • Grundkenntnisse und großes Interesse an (digitalem) Marketing (z. B. Texte, Newsletter, Content-Erstellung)
  • Begeisterung für Energiewende, erneuerbare Energien und innovative, kundenorientierte Produkte
  • Führerschein Klasse B (PKW) und Bereitschaft zu gelegentlichen Reisen in Fan Club Regionen
  • Mindestens 16 Stunden/Woche Verfügbarkeit, inklusive Präsenz im Büro in München

Responsibilities

  • Mitarbeit am Team bei Projekten im Bereich „Erneuerbare Energien“, insbesondere beim Octopus Energy Fan Club Projekt
  • Umsetzung der Produktstrategie durch Planung und Realisierung von Maßnahmen zur Kundengewinnung und Steigerung der Bekanntheit des Fan Clubs (in Abstimmung mit anderen Teams)
  • Betreuung komplexer Kundenanfragen gemeinsam mit dem Kundenservice, Feedback zur Optimierung von Prozessen und Tarifen geben
  • Konzipieren, Erstellen und Verbreiten von Bildungsmaterialien zu Windenergie und Fan Club zur Förderung des Kundenverständnisses
  • Gestalten und Umsetzen von Maßnahmen zum Aufbau einer starken Fan Club Community und Erlebarmachen des Mehrwerts für Kund*innen
  • Übernahme weiterer Aufgaben rund um das Fan Club Projekt und gelegentliches Einspringen in andere Projekte

Skills

Key technologies and capabilities for this role

Project ManagementCommunity ManagementCustomer ServiceContent CreationProduct StrategyRenewable EnergyWind EnergyCustomer AcquisitionProcess Optimization

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a student position (Werkstudent*in).

Is this a remote position or does it require travel?

The role requires a driver's license class B and readiness to travel occasionally to Fan Club regions.

What skills and experience are required for this role?

Required are enrollment as a student (ideally in project management, communication, marketing or similar), prior experience as Werkstudent or internships in projects, service orientation, strong communication skills, team collaboration, basic digital marketing knowledge, and interest in renewable energies.

What is the company culture like at Octopus Energy?

The company is global, agile, future-oriented, focused on revolutionizing the energy market with sustainable technology, challenging the status quo, and building teams passionate about the energy transition.

What makes a strong candidate for this Werkstudent position?

Strong candidates are enrolled students in relevant fields like project management or marketing, with prior Werkstudent or internship experience, excellent communication and service orientation, team skills, marketing interest, passion for renewable energies, and a class B driver's license.

Octopus Energy

Provides affordable green energy solutions

About Octopus Energy

Octopus Energy provides affordable green energy solutions to households and businesses across multiple countries, including the UK, US, Japan, Germany, New Zealand, and Australia. The company focuses on the renewable energy market and utilizes technology and data to enhance its services. Its main product offerings include direct energy sales to consumers and the licensing of its proprietary Kraken technology platform to other energy providers. This platform helps streamline energy management and improve customer experience. Unlike many competitors, Octopus Energy emphasizes sustainability and offers additional services such as electric vehicle solutions. The company's goal is to make green energy accessible and affordable while promoting the use of renewable resources.

London, United KingdomHeadquarters
2016Year Founded
$2,476.6MTotal Funding
GROWTH_EQUITY_VCCompany Stage
Data & Analytics, Automotive & Transportation, EnergyIndustries
1,001-5,000Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Vacation
401(k) Company Match
Parental Leave
Flexible Work Hours
Company Equity
OE Group Share Scheme

Risks

Increased competition in renewable energy may impact market share.
Rapid international expansion exposes Octopus to geopolitical risks.
£3 billion repayment to UK government could strain financial resources.

Differentiation

Octopus Energy's Kraken platform optimizes energy usage for zero-bill homes.
The company leads in electric aircraft charging with AeroVolt collaboration.
Octopus Energy's global reach includes partnerships in Brazil and Japan.

Upsides

'Zero Bills' initiative could revolutionize sustainable living in the UK.
Partnership with Energisa opens South American renewable energy market.
Investment in Ocergy enhances offshore wind capabilities globally.

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