Wellness Associate - Part Time at TerrAscend

Plymouth Meeting, Pennsylvania, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Cannabis, Retail, WellnessIndustries

Requirements

Must meet age requirements by state as determined by the Department of Health or State Regulatory Commission
At least one (1) year of customer service, retail, or related experience preferred
Cannabis experience a plus
Must be flexible regarding work schedule, including evenings, weekends, and holidays
Ability to work well within a team environment
Physical Requirements: Stand constantly; Walk frequently; Reach and twist/turn with hands and arms; Climb or balance and stoop, kneel, crouch or crawl; Frequently lift and/or move up to 20 pounds; Occasionally lift and/or move up to 50 pounds; Vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to focus
Pass a complete background investigation (state and federal background check)

Responsibilities

Assist patients and caregivers with cannabis recommendations through the process of product selection, effects, potency, dosing, methods of consumption, and administration
Manage patient records through the systems
Maintain thorough product knowledge and answer concerns and/or questions promptly and efficiently, referring to a dispensary healthcare practitioner or management team when appropriate
Maintain knowledge of state regulatory requirements and guidelines
Provide excellent customer service practices to deliver a distinctive and delightful patient experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and ensure patient confidentiality and security
Develop and maintain strong relationships with patients and caregivers by anticipating needs
Follow established policies and procedures for customer service, staff management, patient and visitor management, inventory management, cash handling, state compliance, and safety and security guidelines
Complete the required state mandated training program
Any other tasks assigned by Management

Skills

Key technologies and capabilities for this role

Customer ServiceCannabis Product KnowledgePatient ConsultationProduct RecommendationsDosing GuidancePatient Record ManagementState Regulatory Compliance

Questions & Answers

Common questions about this position

Is this a remote position or does it require on-site work?

This is an on-site position at the Plymouth Meeting, PA Apothecarium dispensary.

What are the required qualifications for the Wellness Associate role?

Candidates must meet state age requirements, have at least one year of customer service, retail, or related experience preferred, cannabis experience is a plus, flexibility for evenings/weekends/holidays, and ability to work well in a team.

What is the salary or compensation for this part-time role?

This information is not specified in the job description.

What are the work hours and scheduling requirements?

The dispensary operates 9am-8pm seven days a week, and the role requires availability during nights, weekends, and some holidays.

What experience makes a strong candidate for this position?

Prior customer service, retail, or related experience (at least one year preferred), cannabis knowledge, flexibility with scheduling, and team collaboration skills will make you a strong candidate.

TerrAscend

Produces and sells cannabis products and services

About TerrAscend

TerrAscend specializes in producing and selling cannabis products for both medicinal and recreational use. The company grows cannabis plants and processes them into various forms, including dried flower, oils, and edibles, which are then sold through their own retail brands and other distribution channels. Unlike many competitors, TerrAscend has a comprehensive business model that includes cultivation, processing, manufacturing, and retail, allowing them to control the quality of their products from start to finish. Their goal is to provide high-quality cannabis offerings while ensuring compliance with safety and efficacy standards, and they aim to expand their market presence through strategic acquisitions and innovation.

Ontario, CaliforniaHeadquarters

2017Year Founded

$19.9MTotal Funding

IPOCompany Stage

Food & Agriculture, BiotechnologyIndustries

201-500Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

401(k) Retirement Plan

401(k) Company Match

Employee Assistance Program

Paid Parental Leave

Short & Long Term Disability

Flexible Spending Account

Wellness Program

Employee Discount

Paid Vacation

Risks

High competition in Ohio may impact TerrAscend's profitability.

The 12.75% interest rate on debt financing could strain financial resources.

Reliance on promotions like 'Green Wednesday' may indicate inconsistent revenue streams.

Differentiation

TerrAscend is a vertically-integrated cannabis company with a global presence.

The company focuses on both medicinal and recreational cannabis products and services.

TerrAscend's strategic acquisitions enhance its growth and market presence.

Upsides

TerrAscend's entry into Ohio expands its footprint to six states.

The $140M financing strengthens TerrAscend's financial position for future growth.

Innovative product offerings like Legend mini pre-rolls boost brand visibility.

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