Contractor, Digital Marketing Project Manager
Seer InteractiveSalary not specified
Full Time
Junior (1 to 2 years)
MX$264,000 – MX$312,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Healthcare, Technology, SaaSIndustries
Requirements
- Must be able to read and write in English (resumes must be submitted in English)
- Minimum of 1+ years’ experience in a project management, customer success or account management role
- Proven ability to manage a large book of business (not intimidated by 100+ accounts)
- Ability to ensure client satisfaction, balance customer expectations, and negotiate successful resolutions
- Ability to consistently follow up on customer and team member requests
- Strong familiarity with project management software tools, methodologies, and best practices
- Proven ability to solve problems creatively
- Excellent communication skills, both written and verbal
- Strong time management and organization skills
- Experience with Creator Studio, Google Analytics, Google Ads and Facebook Ads
- Remote but based in Mexico
Responsibilities
- Work with the Website Manager to align on prioritization within the Website team
- Determine and define project scope and objectives
- Work cross-functionally with clients to meet project goals and deadlines
- Develop and manage a detailed project schedule and work plan
- Translating, interpreting, and briefing customers’ requests, expectations, and guidelines
- Identify and remove blockers to enable teams to work productively toward project goals
- Track progress throughout the duration of a project (from definition to launch and beyond) with mindfulness toward dependencies, and facilitate effective communication within and across teams
- Provide a weekly recap of project statuses & priorities for the upcoming week to the website team
- Provide project updates on a consistent basis to customers and customer success managers about strategy, adjustments, and progress
- Solicit feedback from customers about products and platform, and get them live in a timely manner (as the Voice of the Customer to the Website Team)
- Be in constant communication with customers and oversee projects to ensure they are completed in a timely fashion and within the objectives proposed
Skills
Project Management
Customer Communication
Project Prioritization
Scope Definition
Cross-functional Collaboration
Voice of the Customer
DearDoc
Cloud-based software for healthcare practices
About DearDoc
DearDoc provides cloud-based software solutions aimed at enhancing the growth of medical practices and improving patient interactions. The company serves healthcare providers, including doctors and medical practices, by offering a suite of tools that modernize communication with both new and existing patients. Key features include telemedicine tools for video consultations, appointment scheduling, and secure payment processing. Patients can also review and rate medical services, which helps improve a practice's online reputation. DearDoc operates on a subscription-based model, allowing medical practices to access its platform for a recurring fee, ensuring continuous updates and new features. With over 2,500 practices transformed nationwide, DearDoc integrates with voice devices to help patients easily find top-rated doctors nearby. The goal of DearDoc is to enhance patient-doctor interactions, support practice growth, and enable doctors to provide better care.
New York City, New YorkHeadquarters
2019Year Founded
VENTURE_UNKNOWNCompany Stage
Enterprise Software, HealthcareIndustries
51-200Employees
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Unlimited Paid Time Off
Commuter Benefits
Mental Health Support
Wellness Program
Phone/Internet Stipend
Paid Holidays
Risks
Competition from established telemedicine platforms like Teladoc and Amwell is increasing.
Data privacy concerns could impact patient and practitioner trust.
Dependence on partnerships poses a risk if they are terminated.
Differentiation
DearDoc offers a comprehensive platform for practice management and patient interaction.
Integration with voice devices enhances patient access to top-rated doctors.
Partnerships with WebMD and Vitals.com strengthen DearDoc's communication capabilities.
Upsides
DearDoc's inclusion in the Inc. 5000 list highlights its rapid growth.
AI integration aligns with the growing trend in healthcare technology.
The rise in telehealth demand boosts DearDoc's market potential.
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