Website Product Manager at Vanguard

Malvern, Pennsylvania, United States

Vanguard Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, TechnologyIndustries

Requirements

  • 4-6 years of experience in digital product management, with a focus on web platforms
  • Proven success in leading website redesigns, e-commerce platforms, or content-rich digital experiences
  • Strong understanding of UX/UI principles, web technologies (HTML, CSS, CMS platforms), and agile methodologies
  • Excellent communication, leadership, and stakeholder management skills
  • Data-driven mindset with experience using tools like Adobe Analytics, Adobe Customer Journey Analytics, Medallia DXA, or similar
  • Undergraduate degree or equivalent combination of training and experience required. Graduate degree preferred
  • Experience with Adobe products (AEM, Target) (preferred)
  • Familiarity with accessibility standards, SEO, and performance optimization (preferred)
  • Background in financial services, healthcare, or other regulated industries (preferred)

Responsibilities

  • Define and articulate a clear product vision and roadmap for the website aligned with business goals
  • Maintain a competitive understanding of emerging digital trends, advanced technologies, industry and web best practices, and competitor activities to inform innovative strategies
  • Engage stakeholders to communicate the product vision and secure ongoing strategic investment for the continuous advancement of the website
  • Conduct user research, usability testing, and data analysis to understand user behavior and pain points
  • Conduct comprehensive stakeholder interviews to ensure strategic alignment between the website vision and overarching business objectives
  • Maintain a proactive awareness of industry developments and evolving organizational priorities to inform ongoing product direction
  • Translate insights into actionable product features and enhancements
  • Utilize existing enterprise marketing technologies to strategically enhance the user experience and strengthen the platform's reputation
  • Lead cross-functional teams through the product lifecycle—from ideation to launch and iteration
  • Facilitate collaboration between design, engineering, marketing, and analytics teams
  • Define KPIs and use analytic tools (Adobe Analytics, Adobe Customer Journey Analytics, Medallia DXA) to monitor performance
  • Drive continuous improvement through A/B testing, personalization, and SEO and AI best practices
  • Communicate product plans, progress, and performance to senior leadership and stakeholders
  • Manage expectations and prioritize initiatives based on business impact and user value

Skills

Product Strategy
Product Roadmap
User Research
Usability Testing
Data Analysis
Stakeholder Management
Cross-Functional Leadership
Adobe Analytics
Adobe Customer Journey Analytics
Medallia DXA
A/B Testing
Personalization
SEO
AI Best Practices

Vanguard

Client-owned investment management firm offering low-cost funds

About Vanguard

Vanguard provides financial services with a focus on investment management. The company offers a variety of products, including mutual funds, exchange-traded funds (ETFs), individual retirement accounts (IRAs), and 401k rollovers, aimed at individual investors, financial advisors, and institutions. Vanguard's unique ownership structure means it is owned by its funds, which are in turn owned by the clients, allowing it to prioritize the needs of its investors over external shareholders. This model enables Vanguard to offer low-cost investment options, as it primarily earns revenue through management fees that are generally lower than industry standards. Additionally, Vanguard provides personalized investment advisory services, charging fees based on the assets managed. The company's goal is to help clients grow their wealth and achieve their financial objectives through effective investment strategies, while maintaining a competitive performance track record.

Kline Township, PennsylvaniaHeadquarters
1975Year Founded
SECONDARYCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Best-in-class medical, dental & vision coverage
Onsite health clinic & fitness center
Health Smart Rewards program
Vanguard Retirement Savings Plan
Education Benefits
PTO
Family Planning Benefist
Parental leave
Personal development opportunities
Volunteer Time Off

Risks

Competition from AI-driven platforms like Writer challenges Vanguard's traditional advisory services.
Vanguard's stake in Steelcase exposes it to the volatile furniture market.
New active bond ETFs may struggle in a low-yield environment with increasing competition.

Differentiation

Vanguard is client-owned, aligning its interests with investors, unlike traditional firms.
The firm offers low-cost investment products, making it attractive to cost-conscious investors.
Vanguard's ownership structure allows it to focus on long-term investor value.

Upsides

Vanguard's new active bond ETFs offer diversified, low-cost fixed income options.
The acquisition of Steelcase shares diversifies Vanguard's portfolio into the furniture industry.
Launching the International Dividend Growth Fund appeals to investors seeking sustainable dividend growth.

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