Walmart Customer Service & Data Entry Specialist

Position Overview

• Location Type: Remote
• Job Type: Full-time
• Salary: Not specified

We are looking for a Customer Service & Data Entry Specialist to manage Walmart orders, process data accurately, and ensure exceptional customer support. The ideal candidate will handle inquiries, order processing, refunds, inventory updates, and issue resolution efficiently.

Requirements

• Experience: Experience in Walmart Seller Central or e-commerce order processing.
• Data Entry: Strong proficiency in data entry with high accuracy and attention to detail.
• Customer Service: Excellent customer service skills with experience in chat, email, and phone support.
• Inventory Management: Knowledge of inventory management and order tracking systems.
• Technical Skills: Proficiency in Microsoft Office, Excel, and Google Sheets.
• Communication: Strong written and verbal communication skills in English.
• Problem-Solving: Problem-solving mindset to handle complaints and order discrepancies.

Responsibilities

• Order Processing: Enter, update, and verify Walmart orders, ensuring accuracy.
• Customer Service: Respond to inquiries, resolve order issues, and provide excellent support via chat, email, and phone.
• Inventory Management: Maintain stock accuracy, update inventory levels, and synchronize data across platforms.
• Returns & Refunds: Process return requests, coordinate replacements, and handle refund transactions.
• Data Entry & Reporting: Ensure accurate entry of order details, customer information, and financial transactions into Walmart Seller Account.
• Third-Party Coordination: Communicate with suppliers and logistics partners to ensure timely deliveries.
• Account Monitoring: Track Walmart account performance, report discrepancies, and optimize workflows.

Preferred Qualifications

• Prior work with Walmart Seller Account or similar platforms.
• Experience in Avaya, Salesforce, Citrix, or OA Genius tools for e-commerce support.
• Background in inventory management for online stores.

Additional Details

• Employment Type: Full-time
• Workplace: Remote
• Language: English (en)
• Published: 2025-05-14
• Remote: Yes