Retention Specialist
QuinceSalary not specified
- Full Time
- Junior (1 to 2 years)
$35,000 – $45,000Compensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, E-commerceIndustries
Requirements
Candidates should have experience in Walmart Seller Central or e-commerce order processing, strong proficiency in data entry with high accuracy and attention to detail, excellent customer service skills with experience in chat, email, and phone support, knowledge of inventory management and order tracking systems, and familiarity with e-commerce platforms like Amazon, eBay, and Shopify.
Responsibilities
The Customer Service & Data Entry Specialist will manage Walmart orders, process data accurately, ensure exceptional customer support by responding to inquiries, resolving order issues, handling refunds, updating inventory, and coordinating returns, as well as maintaining stock accuracy, updating inventory levels, synchronizing data across platforms, processing return requests, handling refund transactions, entering order details and customer information, communicating with suppliers and logistics partners, tracking Walmart account performance, reporting discrepancies, and optimizing workflows.
Skills
Walmart Seller Central
Data Entry
Customer Service
Chat Support
Email Support
Phone Support
Inventory Management
Order Tracking
Amazon
eBay
Shopify
Order Processing
Refunds
Returns
Data Synchronization
Inventory Accuracy
Remote
Global employment platform for payroll management
About Remote
Remote.com is a global employment platform that helps businesses hire, manage, and pay employees in various countries. It simplifies international human resources tasks such as compliance, payroll, and benefits management, allowing companies to focus on their core operations. Remote.com stands out by prioritizing data security with ISO27001 certification and SOC 2 compliance, while offering a flexible pricing model that reduces manual work. The company's goal is to provide a comprehensive solution for efficiently managing international talent.
Key Metrics
San Francisco, CaliforniaHeadquarters
2019Year Founded
$482.5MTotal Funding
SERIES_CCompany Stage
Consulting, CybersecurityIndustries
5,001-10,000Employees