VP, UX Design Leader, Institutional Wealth Management at Fidelity Investments

Boston, Massachusetts, United States

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Not SpecifiedCompensation

Expert & Leadership (9+ years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Financial Services, Wealth ManagementIndustries

Requirements

10+ years of UX design leadership, including experience leading managers and scaling design teams
Experience in financial services, especially within institutional or B2B environments (preferred)
Expertise in talent strategy, including hiring, resource planning, and team development across large organizations
Familiarity with design systems, scalability, and contribution models
Experience working in agile environments and promoting iterative, user-centered design practices
Understanding of technical architecture and software development fundamentals
Commitment to building trust, adaptability, and resilience within teams
Strong communication and storytelling skills that bring vision to life and inspire action
Proven track record collaborating with senior level leaders toward successful business outcomes
Has effectively led large scale change initiatives, showing ability to be a catalyst for change
Strategic thinker who can drive a data-driven future-state vision while delivering on near-term KPIs
Successful history of demonstrating strategic partnership to the business and bringing the business strategy to life through experiences
Relationship builder / unifier who can successfully navigate the needs of multiple stakeholder groups
Demonstrates a cross enterprise mindset -- thinks beyond one business unit and considers our full ecosystem of channels and capabilities

Responsibilities

Ability to quickly learn and navigate complex domains while leading teams to deliver outstanding experiences
Providing strong leadership for the Fidelity Institutional design team, including managing people managers and collectively leading 30 designers
Deep understanding of Institutional Wealth Management Services, with the ability to drive end to end strategy across platforms and technologies
Supporting key UX organizational objectives and acting as a change agent to drive significant transformation across product teams
Identifying and developing strategic design opportunities to drive product and business strategy
Collaborating across functions to make pragmatic decisions to increase our speed to market while upholding the quality of the experience so that teams can build towards a better future
Aligning work of individual teams to broader customer journeys
Solution-focused mentality that deliberates and debates challenges in a positive way that gains alignment with others

Skills

UX Design

Design Leadership

Talent Strategy

Hiring

Team Management

Strategic Design

Financial Services

Institutional Wealth Management

B2B Design

Customer Journeys

Product Strategy

Fidelity Investments

Investment management and financial services provider

About Fidelity Investments

Fidelity Investments offers a range of financial services and tools designed to help individuals manage their investments and stay informed about the markets. Their products include mobile applications and market monitoring tools that provide users with real-time market quotes, news, and trading capabilities. For example, the Fidelity Market Monitor for Glass delivers daily market quotes directly to Google Glass, while the Fidelity app for Windows Phone 8 allows users to access news and trading tools on their mobile devices. Additionally, features like the Watch List Visualization for iPad help users track stock price changes over time using a heatmap. What sets Fidelity apart from its competitors is its focus on integrating new technologies and user-friendly interfaces to enhance the investment experience. The goal of Fidelity Investments is to empower individuals with the information and tools they need to make informed financial decisions.

Boston, MassachusettsHeadquarters

1946Year Founded

$120,238.8MTotal Funding

DEBT_FINANCINGCompany Stage

Fintech, Financial ServicesIndustries

10,001+Employees

Benefits

Health Insurance

Mental Health Support

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Unlimited Paid Time Off

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Risks

Loss of key personnel like Gita Bal may impact Fidelity's research capabilities.

Increased competition from Vanguard's new division could draw clients away from Fidelity.

Potential reputational risk from Bitcoin ETF outflows could affect Fidelity's offerings.

Differentiation

Fidelity Labs offers innovative beta products like Market Monitor for Google Glass.

Fidelity's mobile solutions are available on multiple platforms, including Windows Phone and iPad.

Fidelity's Open Limit Order Visualization provides unique insights into order execution proximity.

Upsides

Increased adoption of wearable tech could boost Fidelity's mobile solutions.

Growing interest in Bitcoin ETFs suggests expansion in Fidelity's digital asset offerings.

Rise of AI could benefit Fidelity's data analytics and AI-driven investment strategies.

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