Vice President, Strategic Delivery Office (US)

About PointClickCare

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives.

Travel to Office Expectations

For Remote Roles: As this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: As this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Role Overview

The Vice President, Strategic Delivery's primary responsibility is to assist in prioritizing and driving the company’s business transformation agenda, from program inception to enabling successful delivery execution across the organization. Responsible mobilizing and aligning cross-functional efforts throughout the development cycle, execute plans and deliverables, ensure organizational readiness, and manage the launch in a way that maximizes outcomes across all of PCC’s business units. We are seeking a forward-thinking professional to lead AI-powered initiatives, and will be responsible for driving adoption of AI technologies that enhance our business processes and drive innovation. This role will also drive cross-functional alignment, commitment, and collaboration to a shared AI powered transformation vision and priorities and champion organizational change management activities and ensure transformation success tied to the corporate OKR’s. Works in conjunction with technology & business leaders and cross functional teams to successfully launch projects, interfacing with all levels of stakeholders across the business.

Key Responsibilities

• Lead research and development efforts to advance AI capabilities within the organization.
• Lead the intake and onboarding process for submissions to be governed by the SDO; Collaborate with responsible working group members to prioritize projects based on company objectives in a dynamic and fast-paced business environment
• Actively participate in annual planning, governance & processes such as portfolio review board; Oversee resource capacity planning processes to support quarterly reforecasts