Veterinary Receptionist at P3 Veterinary Partners

Owosso, Michigan, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

VeterinaryIndustries

Requirements

High School Diploma or GED (college preferred)
At least 1 year of customer service experience
Veterinary clinic experience is a plus
Must be able to safely lift 30 pounds
Basic math and writing skills
Skilled at multitasking in a fast-paced environment
Positive, team-oriented attitude and excellent communication skills
Eagerness to learn and grow within the field

Responsibilities

Providing top-notch customer service
Being attentive to client and pet needs
Identifying and working compassionately with clients in various emotional states
Working patiently with distressed, frustrated, or disgruntled clients
Answering and triaging high-volume phone calls
Scheduling appointments and procedures
Checking in clients and monitoring flow from check-in to discharge
Confirming appointments and handling client callbacks
Managing medical record requests between hospitals and specialty practices
Processing payment transactions
Maintaining accurate documentation in the electronic medical record
Relaying information between clients and doctors, technicians, or management
Keeping reception and common areas clean and sanitary, including taking out trash, doing laundry, and cleaning floors, bathrooms, exam rooms, kitchen, and kennels (as needed)
Using Windows-based computer systems and practice management software
Performing other tasks as assigned by the doctors or Practice Manager to help facilitate clinic flow and patient care

Skills

Key technologies and capabilities for this role

Customer ServicePhone TriageAppointment SchedulingPayment ProcessingElectronic Medical RecordsPractice Management SoftwareWindows

Questions & Answers

Common questions about this position

What is the pay rate for the Veterinary Receptionist position?

Hourly pay ranges from $14.00 to $15.00 based on experience.

Is this Veterinary Receptionist role remote or on-site?

This is an on-site position at Pinecrest Animal Hospital in Owosso, MI.

What skills and qualifications are required for this role?

Requirements include a High School Diploma or GED, at least 1 year of customer service experience, ability to lift 30 pounds, basic math and writing skills, multitasking in a fast-paced environment, positive team-oriented attitude, and excellent communication skills.

What benefits are offered for this position?

Benefits include 401(k) with match, health insurance, paid time off, employee pet care discount, and flexible scheduling.

What is the work schedule like for this full-time role?

It's full-time with 8–10 hour shifts, Monday to Friday, rotating Saturdays (typically 1 per month), and no Sunday hours.

P3 Veterinary Partners

Veterinary practice group providing operational support

About P3 Veterinary Partners

P3 Veterinary Partners operates in the Canadian veterinary services market, connecting pets, their owners, and veterinary practices. The company offers partnership models that provide financial security and reduce administrative burdens for veterinarians, allowing them to focus on pet care. By offering mentorship, medical advisory services, and community initiatives, P3 Veterinary Partners ensures high standards of care while helping practices improve their operational efficiency and profitability. The goal is to enhance the veterinary industry by maintaining the independence and unique character of each practice.

Oakville, CanadaHeadquarters

2015Year Founded

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Relocation Assistance

Paid Vacation

Paid Sick Leave

Unlimited Paid Time Off

Employee Assistance Program

Professional Development Budget

Wellness Program

Risks

Telemedicine platforms may reduce foot traffic to physical clinics.

Rising costs of veterinary supplies could squeeze profit margins for partner practices.

Shortage of qualified veterinary professionals in Canada may lead to staffing challenges.

Differentiation

P3 Veterinary Partners combines large organization resources with independent hospital flexibility.

They offer tailored partnership models for veterinary professionals at different career stages.

Their mentorship and community involvement initiatives ensure high standards of pet care.

Upsides

Telemedicine in veterinary care enhances client satisfaction and operational efficiency.

AI diagnostics offer faster, accurate results, improving patient outcomes and operations.

Rising pet insurance adoption leads to increased spending on veterinary services.

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