Veterinary Client Services - Garden State Vet Services at P3 Veterinary Partners

Woodbridge Township, New Jersey, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Veterinary Services, HealthcareIndustries

Requirements

1+ years experience in a client service role (veterinary hospital experience preferred)
Strong customer service background preferred
Excellent communication skills (act as liaison between clients and clinical staff)
Ability to answer multiple phone lines
Data entry skills and attention to detail
Comfort with taking deposits and discussing financial questions with clients
Empathy and compassion for clients
Ability to be discreet and professional when appropriate
Ability to work in a highly collaborative environment and commitment to develop long-term relationships with colleagues, clients, and community
Positive outlook and ability to work well in a collaborative environment
Honesty, integrity, and a desire to learn and have fun
Availability for Tuesday - Saturday, 8:30am - 4pm schedule

Responsibilities

Greet clients walking in the door and set the stage for a positive client experience
Check clients in and out of the hospital
Book appointments
Take payments
Field busy phone lines

Skills

Key technologies and capabilities for this role

Customer ServiceClient GreetingAppointment SchedulingPayment ProcessingPhone HandlingVeterinary ReceptionFront Desk Operations

Questions & Answers

Common questions about this position

What is the schedule for this position?

The schedule is Tuesday through Saturday from 8:30am to 4pm.

What are the main responsibilities of the Veterinary Client Services role?

Responsibilities include greeting clients, checking them in and out, booking appointments, taking payments, and handling busy phone lines.

Is veterinary experience required for this front desk position?

Veterinary experience is preferred, but the hospital is willing to train and invest in the right candidate with experience in a fast-paced customer-facing role.

What is the company culture like at Garden State Veterinary Services?

GSVS offers a highly collaborative, fun, and friendly team in a fast-paced learning environment with a focus on care, compassion, positive staff engagement, and long-term associate employment.

What makes a strong candidate for this Veterinary Client Services position?

A strong candidate has experience in a fast-paced customer-facing role, a passion for helping animals, and the ability to thrive in a compassionate, dedicated team environment.

P3 Veterinary Partners

Veterinary practice group providing operational support

About P3 Veterinary Partners

P3 Veterinary Partners operates in the Canadian veterinary services market, connecting pets, their owners, and veterinary practices. The company offers partnership models that provide financial security and reduce administrative burdens for veterinarians, allowing them to focus on pet care. By offering mentorship, medical advisory services, and community initiatives, P3 Veterinary Partners ensures high standards of care while helping practices improve their operational efficiency and profitability. The goal is to enhance the veterinary industry by maintaining the independence and unique character of each practice.

Oakville, CanadaHeadquarters

2015Year Founded

GROWTH_EQUITY_VCCompany Stage

HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Company Match

Relocation Assistance

Paid Vacation

Paid Sick Leave

Unlimited Paid Time Off

Employee Assistance Program

Professional Development Budget

Wellness Program

Risks

Telemedicine platforms may reduce foot traffic to physical clinics.

Rising costs of veterinary supplies could squeeze profit margins for partner practices.

Shortage of qualified veterinary professionals in Canada may lead to staffing challenges.

Differentiation

P3 Veterinary Partners combines large organization resources with independent hospital flexibility.

They offer tailored partnership models for veterinary professionals at different career stages.

Their mentorship and community involvement initiatives ensure high standards of pet care.

Upsides

Telemedicine in veterinary care enhances client satisfaction and operational efficiency.

AI diagnostics offer faster, accurate results, improving patient outcomes and operations.

Rising pet insurance adoption leads to increased spending on veterinary services.

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