Verifications Officer at Plenty®

Adelaide, South Australia, Australia

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Fintech, Lending, Financial ServicesIndustries

Requirements

Proven experience in both customer service and administration
1+ year of experience in finance or the automotive industry (desirable but not essential)
Knowledge of AML/CTF and KYC obligations (highly regarded)
Strong problem-solving and critical-thinking abilities
Excellent communication and relationship-building skills
Sound risk-management judgement
High attention to detail with strong analytical and data-entry capabilities
Effective organisational and time-management skills

Responsibilities

Act as an escalation point for stakeholders and ensure verification tasks are completed accurately and on time
Review and verify applicant documentation in line with SOPs, AML/CTF, KYC, and company compliance requirements
Identify and report discrepancies or anomalies during application reviews
Communicate proactively with broker partners and internal teams to resolve issues and obtain missing information
Ensure accurate data entry and verification of payment, asset, and encumbrance details
Complete identity verification for all consumer applications
Support dealership accreditation, verification, and suspension processes
Meet daily KPIs and adhere to team SLAs
Build product knowledge across all settlement-related applications

Skills

Key technologies and capabilities for this role

AML/CTFKYCSOPsIdentity VerificationData EntryComplianceDocumentation ReviewRisk Assessment

Questions & Answers

Common questions about this position

What experience is required for the Verifications Officer role?

Proven experience in both customer service and administration is required, with 1+ year in finance or the automotive industry desirable but not essential, and knowledge of AML/CTF and KYC highly regarded.

What key skills are needed for this position?

Strong problem-solving and critical-thinking abilities, excellent communication and relationship-building skills, sound risk-management judgement, high attention to detail with strong analytical and data-entry capabilities, and effective organisational and time-management skills are essential.

What is the company culture like at Plenti?

Plenti offers a high-performing, diverse, customer-focused, and collaborative team environment where everyone can make a difference, take ownership, and share in the results and success.

Is this a remote position or does it require office work?

This information is not specified in the job description.

What makes a strong candidate for the Verifications Officer role?

A strong candidate is detail-driven with proven customer service and administration experience, strong problem-solving skills, knowledge of compliance like AML/CTF and KYC, and the ability to take ownership in a fast-moving fintech environment.

Plenty®

Indoor vertical farming for fresh produce

About Plenty®

Plenty is involved in indoor vertical farming, which allows for the growth of fresh produce in controlled environments. By stacking plants vertically, Plenty can maximize space and produce crops throughout the year, independent of weather conditions. This method uses less water and avoids harmful pesticides and GMOs, making it a sustainable alternative to traditional farming. The company sells its produce to grocery stores, restaurants, and directly to consumers who value high-quality and sustainable food options. Unlike many competitors, Plenty's focus on advanced farming techniques ensures a consistent supply of premium fruits and vegetables, which helps it maintain a strong brand reputation and attract loyal customers. The goal of Plenty is to transform food production by providing a reliable source of nutritious food while promoting sustainability.

South San Francisco, CaliforniaHeadquarters

2013Year Founded

$915.3MTotal Funding

SERIES_ECompany Stage

Food & AgricultureIndustries

201-500Employees

Risks

Increased competition from vertical farming startups like Bowery Farming and AeroFarms.

High initial capital investment for new farms could strain financial resources.

Dependence on strategic partnerships, such as with Driscoll's, poses potential risks.

Differentiation

Plenty uses 1% of the land required by traditional farms for leafy greens.

Plenty's vertical farms reduce water usage by up to 90% compared to traditional farming.

Plenty offers pesticide-free and GMO-free produce, ensuring high food safety standards.

Upsides

Partnership with 7-Eleven expands Plenty's reach in California with sustainable produce.

Joint venture with Mawarid to establish vertical farms in GCC, starting in Abu Dhabi.

Development of the world's largest vertical farming research center in Wyoming by 2025.

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